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Restoration and Mitigation Production Manager Salem

Restoration and Mitigation Production Manager

Full Time • Salem
Replies within 24 hours
Benefits:
  • 401(k)
  • 401(k) matching
  • Bonus based on performance
  • Company car
  • Competitive salary
  • Dental insurance
  • Health insurance
  • Opportunity for advancement
  • Paid time off
  • Profit sharing
  • Training & development
 
Restoration Production Manager (Mitigation) — Water / Fire / Mold

SERVPRO Team JRF | Full-time | On-site / In-field
 Job sites across Massachusetts & New Hampshire (local travel required) 

Pay: $80,000–$90,000 base + performance bonus (typical total comp $85,000–$110,000+)
Perks: Company vehicle + full benefits 

SERVPRO Team JRF is hiring an experienced Restoration & Mitigation Production Manager to lead mitigation operations across MA & NH. This is a hands-on field leadership role focused on speed, quality, safety, customer communication, and developing great technicians.  

Restoration experience is required.
Only apply if you have direct mitigation/restoration experience (water, fire/smoke, mold). Applications without restoration experience will not be considered.  

What You’ll Do

  • Lead day-to-day mitigation production across multiple job sites (water, fire/smoke, mold, disaster events)

  • Build, train, and retain a high-performing field team (crew chiefs/leads, technicians, PMs; plus temps during surge/storm events)

  • Ensure jobs are executed to SERVPRO / IICRC standards for quality, documentation, and safety

  • Drive strong customer/client communication and job-site professionalism

  • Coordinate daily scheduling/dispatch with office and project managers to maximize efficiency and response time

  • Maintain readiness: equipment condition, warehouse organization, inventory levels, and vehicle readiness

  • Coach performance via field visits, job checks, ride-alongs, biweekly 1:1s, training plans, and career paths


 
Required Qualifications
 
  • 3+ years restoration/mitigation industry experience (required) — water / fire / mold

  • 5+ years people leadership/management experience

  • IICRC certifications: WRT and ASD (required) (Master designation a plus)

  • Proven ability to build and lead teams (training, accountability, performance management)

  • Strong operational discipline: scheduling, quality control, safety, documentation, equipment readiness

  • Comfortable working in the field daily (significant time on job sites)

  • Solid computer skills; comfortable using industry systems and training platforms (documentation systems, LMS, etc.)


 
Preferred (Nice to Have)
 
  • Bachelor’s degree

  • Experience leading storm response / surge staffing

  • Track record developing technicians into crew chiefs/leads


 
Benefits
 
  • Competitive base salary + performance bonus

  • Health / Vision / Dental paid 100% by company

  • 401(k) with company match

  • Profit sharing

  • Paid time off (PTO)

  • Company vehicle

  • Training & development + certification support

  • Opportunity for advancement


 
Physical Requirements
 
  • Lift 50 lbs regularly; up to 100 lbs with assistance

  • Climb ladders; work at ceiling heights; work in tight spaces (crawl spaces/attics)

  • Repetitive push/pull/lift/carry; work around cleaning agents

 Ready to lead a serious mitigation team and raise the bar? Apply today!

 

 
 

 
Compensation: $85,000.00 - $110,000.00 per year




All employees of a SERVPRO® Franchise are hired by, employed by, and under the sole supervision and control of an independently owned and operated SERVPRO® Franchise. SERVPRO® Franchise employees are not employed by, jointly employed by, agents of, or under the supervision or control of Servpro Franchisor, LLC, in any manner whatsoever.

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