Department Manager - Restoration
Full Time • Salem
Responsive recruiter
Benefits:
- 401(k)
- 401(k) matching
- Company car
- Dental insurance
- Free uniforms
- Health insurance
- Opportunity for advancement
- Paid time off
- Training & development
- Vision insurance
Who we are + what we do – ServiceMaster Restore
ServiceMaster Restore is a top-performing ServiceMaster franchise servicing five counties in the region. We’re committed to helping make our neighborhoods whole again after the worst happens. At ServiceMaster, we unite for the common goal of RESTORING PEACE OF MIND® to our customers.
ServiceMaster Restore is a top-performing ServiceMaster franchise servicing five counties in the region. We’re committed to helping make our neighborhoods whole again after the worst happens. At ServiceMaster, we unite for the common goal of RESTORING PEACE OF MIND® to our customers.
This position is for a Water Division Manager, overseeing the day-to-day operations of our water mitigation division. In this leadership role, you’ll drive growth, ensure operational excellence, and mentor a team of property restoration professionals. From residential losses to large-scale commercial projects, you’ll play a key role in helping customers recover and helping our team succeed.
What we require of you – Must haves:
- Must be able to pass a background check covering history back to age 18 and a pre-employment drug screening
- Must have an Oregon Driver’s License with a clean driving record
- Previous management experience required, preferably in construction or restoration
- High school diploma/GED required; AA or Bachelor's encouraged but not required
- Advanced certifications or education in restoration, construction, or management are a plus
What the job looks like – Job Description & Responsibilities:
- Oversee all operations of the Water Mitigation Division, ensuring jobs are completed on time, within budget, and to company standards
- Train, mentor, and motivate division staff to perform at their best
- Develop and implement efficient processes to improve performance and customer satisfaction
- Ensure customer retention through strong communication, problem resolution, and service excellence
- Write estimates and follow up on open bids with clients and insurance carriers
- Build and maintain relationships with insurance adjusters and other industry partners
- Manage scheduling of employees and coordinate with other departments for smooth project flow
- Track division health and profitability, reporting results and opportunities to leadership
- Oversee account receivables related to water division projects
- Serve as a role model for safety, professionalism, and customer care
What we’re looking for – You’ll be a great fit if you:
- Are a natural leader who enjoys training and motivating a team
- Have strong organizational, time management, and problem-solving skills
- Communicate clearly and professionally, both verbally and in writing
- Are comfortable using multiple software platforms (experience with Microsoft Office required)
- Thrive in a fast-paced, hands-on work environment
- Bring a positive attitude, strong work ethic, and adaptability to every situation
- Take pride in delivering quality work and exceptional customer service
What the position requires of you – Physical Demands & Working Conditions:
- Move up to 50–70 pounds as needed by lifting, carrying, pushing, pulling, or otherwise repositioning objects
- Must be able to wear respirator and safety gear when job conditions warrant
- Must be able to access crawlspaces, attics, and work in varying temperatures
- These physical requirements are expected when supporting your team or doing site visits
What you’re looking for – Compensation, Benefits & Perks:
- Salary range: $75,000 – $95,000 annually, plus bonus opportunities
- 401K Retirement plan with Employer 3% contribution
- Medical, Dental, and Vision Insurance
- Paid Time Off
- 9.5 Paid Holidays
- Company vehicle + gas
- Company phone + laptop
- Company-provided uniforms
- Professional development and advancement opportunities
Join our team – apply today to lead our Water Mitigation Division!
Disclaimer:
The above statements are intended to describe the general nature and level of work being performed by associates assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed. The Company reserves the right to modify this description in the future, with or without notice to the employee. This Job Description does not create an employment contract, implied or otherwise, and employment with the Company remains at will. These responsibilities are subject to possible modification to reasonably accommodate individuals with disabilities.
The above statements are intended to describe the general nature and level of work being performed by associates assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed. The Company reserves the right to modify this description in the future, with or without notice to the employee. This Job Description does not create an employment contract, implied or otherwise, and employment with the Company remains at will. These responsibilities are subject to possible modification to reasonably accommodate individuals with disabilities.
Compensation: $75,000.00 - $95,000.00 per month
Built on a foundation of great brands and employees with a passion for service, our vision is to be the leading provider of essential services through empowered people, world-class customer service and convenient access. By joining ServiceMaster, you'll be part of a talented network of employees with a shared vision.
Our environment is a diverse community where successful people work together to achieve common goals.
This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to The ServiceMaster Company, LLC.
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Great Company Culture
Competitive pay
Exciting work that makes real differences in people’s lives
No two days are the same!