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Janitorial Project Manager
Full Time • Baltimore
Replies within 24 hours
Benefits:
- 401(k)
- 401(k) matching
- Company car
- Employee discounts
- Free uniforms
- Paid time off
- Training & development
Job Summary:
The Janitorial Project Manager oversees and manages a team of project staff, including janitors and floor maintenance technicians (FMTs), providing specialty cleaning and floorwork services across multiple client sites, ensuring efficient and high-quality cleaning operations that meet company and brand standards and client expectations. This role involves leading and motivating project staff, managing project execution, maintaining client relationships, and ensuring compliance with safety and quality standards.
Responsibilities:
Specific tasks will include, but are not limited to, the following:
• Project Management: Oversee the planning, execution, and completion of scheduled specialty cleaning and floorwork projects, ensuring they are within budget, and according to the scope of work. Projects may include, but are not limited to: hard surface floorwork (VCT strip and refinish, concrete polishing, wood restoration, grout cleaning, etc.), carpet cleaning, upholstery cleaning, window cleaning, comprehensive/post-construction cleaning, disinfections, and other commercial specialty projects as assigned.
• Staff Management: Lead and supervise project staff (including janitors and FMTs) including scheduling, training, performance management, and addressing any employee-related issues. The Manager will also have a say in interviewing and hiring project staff.
• Client Relationship Management: Build and maintain strong relationships with clients, address their concerns, and ensure their satisfaction with the services provided.
• Quality Control: Implement and monitor quality control procedures to maintain high standards of cleanliness and identify areas for improvement.
• Inventory Management: Manage the inventory of cleaning supplies, janitorial equipment, and floor machines, ensuring adequate stock levels and proper maintenance of equipment.
• Safety Compliance: Ensure that all project staff adhere to safety protocols and procedures, including the utilization of proper Personal Protective Equipment (PPE), and generally promoting a safe working environment,
• Budget Management: Monitor project budgets, track expenses, and control costs to ensure projects are completed within the allocated budget.
• Adhere to and ensure staff compliance with company policies and procedures as outlined in the Company Handbook.
• This position requires travel by driving the company work van and therefore requires a valid driver’s license and a good driving record.
• Additional tasks assigned.
Qualifications & Skills:
• Leadership: Ability to motivate, guide, and direct a team of janitorial project and FMT staff.
• Communication: Excellent verbal and written communication skills for interacting with clients, staff, and members of management. Bilingual in English in Spanish is a plus.
• Problem-Solving: Ability to use critical thinking to identify and resolve issues, manage conflicts, and make effective decisions.
• Organizational Skills: Ability to manage multiple tasks, prioritize work, and meet deadlines.
• Technical Knowledge: Detailed understanding of janitorial practices, including cleaning procedures and floor restoration, and safety standards.
• Customer Service: Commitment to providing excellent customer service and building strong client relationships.
The Janitorial Project Manager oversees and manages a team of project staff, including janitors and floor maintenance technicians (FMTs), providing specialty cleaning and floorwork services across multiple client sites, ensuring efficient and high-quality cleaning operations that meet company and brand standards and client expectations. This role involves leading and motivating project staff, managing project execution, maintaining client relationships, and ensuring compliance with safety and quality standards.
Responsibilities:
Specific tasks will include, but are not limited to, the following:
• Project Management: Oversee the planning, execution, and completion of scheduled specialty cleaning and floorwork projects, ensuring they are within budget, and according to the scope of work. Projects may include, but are not limited to: hard surface floorwork (VCT strip and refinish, concrete polishing, wood restoration, grout cleaning, etc.), carpet cleaning, upholstery cleaning, window cleaning, comprehensive/post-construction cleaning, disinfections, and other commercial specialty projects as assigned.
• Staff Management: Lead and supervise project staff (including janitors and FMTs) including scheduling, training, performance management, and addressing any employee-related issues. The Manager will also have a say in interviewing and hiring project staff.
• Client Relationship Management: Build and maintain strong relationships with clients, address their concerns, and ensure their satisfaction with the services provided.
• Quality Control: Implement and monitor quality control procedures to maintain high standards of cleanliness and identify areas for improvement.
• Inventory Management: Manage the inventory of cleaning supplies, janitorial equipment, and floor machines, ensuring adequate stock levels and proper maintenance of equipment.
• Safety Compliance: Ensure that all project staff adhere to safety protocols and procedures, including the utilization of proper Personal Protective Equipment (PPE), and generally promoting a safe working environment,
• Budget Management: Monitor project budgets, track expenses, and control costs to ensure projects are completed within the allocated budget.
• Adhere to and ensure staff compliance with company policies and procedures as outlined in the Company Handbook.
• This position requires travel by driving the company work van and therefore requires a valid driver’s license and a good driving record.
• Additional tasks assigned.
Qualifications & Skills:
• Leadership: Ability to motivate, guide, and direct a team of janitorial project and FMT staff.
• Communication: Excellent verbal and written communication skills for interacting with clients, staff, and members of management. Bilingual in English in Spanish is a plus.
• Problem-Solving: Ability to use critical thinking to identify and resolve issues, manage conflicts, and make effective decisions.
• Organizational Skills: Ability to manage multiple tasks, prioritize work, and meet deadlines.
• Technical Knowledge: Detailed understanding of janitorial practices, including cleaning procedures and floor restoration, and safety standards.
• Customer Service: Commitment to providing excellent customer service and building strong client relationships.
Compensation: $55,000.00 - $65,000.00 per year
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
Built on a foundation of great brands and employees with a passion for service, our vision is to be the leading provider of essential services through empowered people, world-class customer service and convenient access. By joining ServiceMaster, you'll be part of a talented network of employees with a shared vision.
Our environment is a diverse community where successful people work together to achieve common goals.
This franchise is independently owned and operated by a ServiceMaster Clean® franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this location should be made directly to the franchisee, and not to The ServiceMaster Company, LLC.
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Competitive Compensation
Paid Time-Off*
Flexible Schedules
No Weekends & Holidays*