Responsive recruiter

Benefits:

Overtime Opportunities
401(k)
Competitive salary
Opportunity for advancement
Paid time off
Training & development

Job File Coordinator – Be the Organizational Pulse Behind Restoration

Are you a self-driven, detail-oriented office professional who thrives on supporting others? Do you feel energized by bringing order to complex workflows and helping teams shine?

Join our veteran-led, family-owned SERVPRO team! In this role, you’ll help us restore properties and lives, making fire and water damage “Like it never even happened.” Be the invisible hub that keeps every project organized and on track.

Why You’ll Love This Role

A Supportive Culture: We’re a tight-knit, energetic crew fueled by respect, work ethic, and genuine support.
Make a Real Impact: You keep restoration projects moving smoothly, ensuring customers get the care and clarity they deserve.
Growth & Advancement: Build restoration-industry skills and grow into roles with greater responsibilities.

What You’ll Do

Schedule & Dispatch: Assign restoration teams and manage incoming leads to ensure the right crews go to the right projects.
Monitor & Coordinate: Keep job files updated—and active—from lead to invoicing, with oversight of Work-in-Progress boards and documentation audits.
Document Preparation: Review field documentation, create preliminary estimates, and coordinate final job close-outs.
Communications Hub: Serve as the central point of contact—handling calls, following up with clients, and keeping Managers, Crews, and Technicians in sync.
Reporting & Auditing: Audit job files, maintain detailed job file backups, generate reports, and ensure accuracy for invoicing and compliance.
Office Support: Perform related duties—draft correspondence, file paperwork, and occasionally assist with billing, vendor coordination, or scheduling.

What You Bring

Minimum 2 years of customer service or office-related experience—bonus if in restoration, insurance, or construction.
Proficiency in Microsoft Office; experience with Xactimate or similar specialty software is a plus.
Strong organizational skills, unwavering attention to detail, and the ability to multitask across projects.
Outstanding oral and written communication, with a calm, professional demeanor—even under pressure.
Self-motivated, dependable, and able to thrive in fast-paced, team-focused environments.
High School diploma or GED required; an Associate’s or Bachelor’s degree is preferred.
Valid driver’s license—depending on your location and the franchise’s needs.

Schedule

Full-time, between the hours of 7AM–7PM (Mon–Fri), minimum 40hrs/week.

Physical Demands

Primarily an office-based, seated role, but occasional light physical tasks—filing, opening cabinets, or accessing elevated storage—may be needed.

Ready to Make a Difference?

If you're someone who thrives on structure, clear communication, and making every job run like clockwork, we’d love to meet you. You bring the reliability—we’ll provide the training, support, and opportunity to grow in a meaningful, hands-on industry.

Apply Now

Send us your resume or share a quick note about what makes you detail-oriented, organized, and excited to support teams making “Like it never even happened” a reality.

Compensation: $18.00 - $20.00 per hour

Picture yourself here fulfilling your potential.

At SERVPRO^®, you can make a positive difference in people’s lives each and every day! We’re seeking self-motivated, proactive, responsible, and service-oriented teammates to join us in our mission of helping customers in their greatest moments of need by repairing and restoring homes and businesses with an industry-leading level of service. With nearly 2,000 franchises all over the country, finding exciting and rewarding SERVPRO^® career opportunities near you is easy! We look forward to hearing from you.

All employees of a SERVPRO® Franchise are hired by, employed by, and under the sole supervision and control of an independently owned and operated SERVPRO® Franchise. SERVPRO® Franchise employees are not employed by, jointly employed by, agents of, or under the supervision or control of Servpro Franchisor, LLC, in any manner whatsoever.

(if you already have a resume on Indeed)