- Manage the customer experience and overall customer satisfaction.
- Ensure that estimates meet client requirements.
- Project Initiation and educate customers on the overall job flow process.
- Analyze labor, material, and time requirements for a project.
- Create an accurate sketch and initial scope of work for projects.
- Deliver a consistent and well-defined initial estimate.
- Recognize project constraints and/or needed upgrades.
- Work with Project Manager to price bid items, if needed.
- Identify and document finalized project scope of work.
- Work with outside resources as necessary to complete accurate estimate (i.e Structural Engineers, ITEL, Indoor Environmental Professionals, Abatement Contractors, etc.).
- Deliver and Communicate estimate to Project Manager and crew.
- Typically, 1-2 years of sales or marketing experience
- 2 years of previous estimating or insurance adjusting experience
- Strong communication skills, oral and written.
- Advanced math skills
- Proficient use of Xactimate™ estimating software preferred.
- Critical thinking and problem-solving skills
- Have a valid driver’s license with a good driving record
- Salary based on experience plus commission.
- Company vehicle for work purposes
- Health, dental & vision insurance offered.
- 401K after 1 year of service
Physical and Work Environment Requirements:
- Walking and/or standing throughout the day.
- Frequent driving and sitting.
- Ability to climb ladders, work at ceiling heights, work in tight spaces (e.g., crawl spaces, attics).
- The employee is occasionally exposed to extreme conditions such as heat.
Typical work hours
- The person in this role will typically work Monday to Friday from 7:30 a.m. to 5:00 p.m., committing to a total of 45 hours per week.
- This role involves a willingness to work extended hours, including evenings and weekends, as required.
- Travel is required and is primarily local.
- However, some out-of-area and overnight travel may be expected.
Each SERVPRO® Franchise is Independently Owned and Operated.
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
Picture yourself here fulfilling your potential.
At SERVPRO®, you can make a positive difference in people’s lives each and every day! We’re seeking self-motivated, proactive, responsible, and service-oriented teammates to join us in our mission of helping customers in their greatest moments of need by repairing and restoring homes and businesses with an industry-leading level of service. With nearly 2,000 franchises all over the country, finding exciting and rewarding SERVPRO® career opportunities near you is easy! We look forward to hearing from you.
All employees of a SERVPRO® Franchise are hired by, employed by, and under the sole supervision and control of an independently owned and operated SERVPRO® Franchise. SERVPRO® Franchise employees are not employed by, jointly employed by, agents of, or under the supervision or control of Servpro Franchisor, LLC, in any manner whatsoever.
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