Benefits:

Health insurance
Paid time off
401(k)

Fire & Contents Division Manager

Location: Winchester, VA or Alexandria, VA
Company: SERVPRO of Alexandria/Marlton/Morningside

Join Our Team!

SERVPRO of Alexandria/Marlton/Morningside is seeking a Fire & Contents Division Manager to oversee daily restoration operations, coordinate projects, support team development, and maintain customer satisfaction and profitability.

This position may be based at either our Winchester or Alexandria, VA location.

What We Offer

Competitive compensation and benefits
Career advancement opportunities
Professional development and training
Collaborative work environment

Key Responsibilities

Division Operations

Oversee daily Fire & Contents restoration operations, ensuring quality, safety, and efficiency.
Manage project schedules, staffing, workloads, and resources.
Monitor budgets, job costs, and division profitability.
Review estimates and project documentation for accuracy.
Ensure timely completion of job files and required system updates.
Provide project management support as needed.

Team Leadership

Supervise and support Project Managers, Crew Chiefs, and restoration personnel.
Establish performance expectations and provide ongoing feedback.
Assist with hiring, onboarding, training, and employee development.
Conduct performance evaluations and promote workplace safety.

Customer Service & Communication

Maintain customer satisfaction and address project-related concerns.
Lead weekly work-in-progress (WIP) meetings.
Coordinate with other departments and company leadership.
Participate in operational planning and leadership meetings.

Qualifications

Experience in fire restoration, contents restoration, or restoration operations management.
Experience supervising teams and managing multiple projects.
Knowledge of budgeting, job costing, and profitability.
Organizational, communication, and problem-solving skills.
Ability to prioritize responsibilities and meet deadlines.
Familiarity with SERVPRO systems and processes is preferred.

Physical & Work Requirements

Ability to perform essential job functions, with or without reasonable accommodation.
Ability to visit and inspect restoration job sites as needed.
Ability to work around restoration equipment and cleaning products while following safety procedures.
Ability to complete a background check, consistent with applicable law.

Ready to Join Our Team?

If you have restoration experience and enjoy coordinating projects, supporting teams, and improving operations, we'd like to hear from you!

Apply today and grow your career with SERVPRO of Alexandria/Marlton/Morningside!

Each SERVPRO® Franchise is Independently Owned and Operated.

All employees of a SERVPRO Franchise are hired by, employed by, and under the sole supervision and control of an independently owned and operated SERVPRO Franchise. Franchise employees are not employed by, jointly employed by, agents of, or under the supervision or control of SERVPRO Industries, LLC or SERVPRO Franchisor, LLC, in any manner whatsoever.

Compensation: $55,000.00 - $65,000.00 per year

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

Picture yourself here fulfilling your potential.

At SERVPRO^®, you can make a positive difference in people’s lives each and every day! We’re seeking self-motivated, proactive, responsible, and service-oriented teammates to join us in our mission of helping customers in their greatest moments of need by repairing and restoring homes and businesses with an industry-leading level of service. With nearly 2,000 franchises all over the country, finding exciting and rewarding SERVPRO^® career opportunities near you is easy! We look forward to hearing from you.

All employees of a SERVPRO® Franchise are hired by, employed by, and under the sole supervision and control of an independently owned and operated SERVPRO® Franchise. SERVPRO® Franchise employees are not employed by, jointly employed by, agents of, or under the supervision or control of Servpro Franchisor, LLC, in any manner whatsoever.

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