- Health insurance
- Paid time off
- 401(k)
Full-Time | Monday–Friday | 8:00 AM–5:00 PM
Pay: $55,000–$75,000 per year, depending on experience
- Write accurate and complete mitigation estimates in Xactimate
- Review job files, photos, drying documentation, equipment usage, labor, demolition, measurements, and work performed
- Work directly with Project Managers, Crew Chiefs, and technicians to understand what occurred on the job
- Ask questions and actively obtain missing information needed to complete estimates
- Clearly communicate documentation deficiencies back to the appropriate team member
- Follow up on missing information so files continue moving rather than sitting incomplete
- Make sure all legitimate completed work is captured in the estimate
- Review quantities, equipment charges, labor, materials, and mitigation line items for accuracy
- Handle multiple job files and priorities in a fast-paced restoration environment
- Prepare estimates and supporting documentation for insurance carriers, TPAs, homeowners, and other payers
- Finalize and send invoices and billing packages
- Maintain accurate records of estimates, invoices, and submissions
- Work with Project Managers to resolve estimating, scope, and documentation questions
- Help identify recurring documentation problems so the field team can improve
- Keep completed jobs moving quickly from field completion through billing
- Hands-on Xactimate estimating experience
- Experience writing property damage or restoration estimates
- Understanding of water mitigation and restoration work
- Strong communication skills and willingness to work directly with field personnel
- Comfortable asking questions and following up when information is incomplete
- Ability to work effectively in a fast-paced environment with changing priorities
- Ability to manage multiple job files simultaneously
- Strong attention to detail and organizational skills
- Comfortable reviewing insurance-related documentation
- Dependable and able to follow files through completion
- Ability to work in our office Monday–Friday, 8:00 AM–5:00 PM
- Previous experience with SERVPRO or another restoration company
- Experience with water, fire, mold, or emergency mitigation claims
- Experience working with insurance carriers and TPAs
- IICRC certifications
- Experience with restoration job-management and documentation software
- Like working with both field and office teams
- Are comfortable picking up the phone or walking over to someone when you need information
- Don't allow incomplete files to simply sit
- Can work through interruptions and changing priorities
- Communicate clearly without creating unnecessary friction
- Take ownership of getting an estimate from start to finish
- Notice missing details that others may overlook
- Enjoy helping improve processes and documentation
- Can stay organized when several jobs need attention at once
- Completed jobs are estimated and billed promptly
- Estimates accurately capture the work performed
- Missing documentation is identified and resolved quickly
- Project Managers and crews know exactly what information is needed
- Files don't sit because someone failed to follow up
- Billing packages are accurate and well supported
- Communication between the field, estimating, and office is strong
- $55,000–$75,000 annual salary, depending on experience
- Full-time
- Monday–Friday
- 8:00 AM–5:00 PM
- Benefits available
- Paid time off
- Opportunity for long-term growth
Picture yourself here fulfilling your potential.
At SERVPRO®, you can make a positive difference in people’s lives each and every day! We’re seeking self-motivated, proactive, responsible, and service-oriented teammates to join us in our mission of helping customers in their greatest moments of need by repairing and restoring homes and businesses with an industry-leading level of service. With nearly 2,000 franchises all over the country, finding exciting and rewarding SERVPRO® career opportunities near you is easy! We look forward to hearing from you.
All employees of a SERVPRO® Franchise are hired by, employed by, and under the sole supervision and control of an independently owned and operated SERVPRO® Franchise. SERVPRO® Franchise employees are not employed by, jointly employed by, agents of, or under the supervision or control of Servpro Franchisor, LLC, in any manner whatsoever.
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