Project Coordination Specialist
Fort Collins
Project Coordination Specialist
Full Time • Fort Collins
Responsive recruiter
Benefits:
- Health insurance
- Training & development
- 401(k)
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POSITION: Project Coordination Specialist:
POSITION: Project Coordination Specialist:
WHY SERVPRO?
SERVPRO Fort Collins is an industry leading water, mold, and large loss fire restoration company. SERVPRO quickly responds to property damage emergencies ranging from multimillion-dollar disasters to those suffered by individual businesses and homes. We have a sincere drive forward to make fire, water, & property damage, “Like it never even happened”!
PERKS
$25-$30 an hour.
SERVPRO Fort Collins is an industry leading water, mold, and large loss fire restoration company. SERVPRO quickly responds to property damage emergencies ranging from multimillion-dollar disasters to those suffered by individual businesses and homes. We have a sincere drive forward to make fire, water, & property damage, “Like it never even happened”!
PERKS
$25-$30 an hour.
- Weekly Pay Schedule
- PTO & Sick Pay
- Medical, Vison, Dental, Life Insurance
- Advancement opportunities
- Work for one of the largest and best SERVPRO Franchises!
Position Summary:
The Project Coordination Specialist (PCS) is responsible for owning the administrative lifecycle of assigned restoration projects from initial assignment through final billing and closeout. A background in Restoration Services and or Construction would be beneficial for this role
Essential Duties & Responsibilities:
1. Project Intake & Job Setup
- Review newly assigned projects for accuracy and completeness.
- Confirm customer, property, insurance, claim, adjuster, referral, and program information is properly documented.
- Ensure projects are established correctly within DASH and all applicable third-party platforms.
- Identify whether the project is Program/TPA, carrier-direct, commercial, self-pay, or otherwise subject to specific requirements.
- Confirm applicable CAT codes, referral information, job type, service line, and other required classifications.
- Ensure initial compliance actions and required documentation are established.
- Coordinate with Intake and the assigned Project Manager to resolve missing or conflicting information.
- Confirm customer contact and inspection scheduling are documented appropriately.
2. Job File Ownership & Documentation
The PCS is responsible for maintaining a complete, accurate, and professional administrative job file throughout the life of the project.
Responsibilities include:
The PCS is responsible for maintaining a complete, accurate, and professional administrative job file throughout the life of the project.
Responsibilities include:
- Maintain current project notes, dates, statuses, contacts, and required documentation.
- Ensure documentation accurately reflects what is occurring in the field.
- Confirm required photos, forms, authorizations, reports, estimates, sketches, drying documentation, invoices, and supporting documents are present.
- Identify missing or incomplete documentation and follow up with the responsible team member.
- Ensure significant customer, adjuster, carrier, subcontractor, and internal communication is documented.
- Maintain clear next steps and responsible parties within the job file.
- Prevent files from becoming stagnant or lacking documented interaction.
Qualifications:
Required Skills & Competencies
- Strong organization and time management
- High attention to detail
- Ability to manage multiple projects simultaneously
- Strong written and verbal communication
- Ability to identify priorities and independently take action
- Critical thinking and problem solving
- Professional customer service
- Accountability and follow-through
- Ability to recognize and escalate risk
- Understanding of restoration project workflows
- Ability to interpret carrier and TPA requirements
- Ability to work collaboratively with Project Managers and field teams
- Comfort working within multiple technology platforms, to include:
- DASH, WorkCenter / WC2, XactAnalysis, Xactimate, Contractor Connection, Digital Review, DocuSketch, QuickBooks and/or applicable accounting workflow systems.
Compensation: $25.00 - $30.00 per hour
Picture yourself here fulfilling your potential.
At SERVPRO®, you can make a positive difference in people’s lives each and every day! We’re seeking self-motivated, proactive, responsible, and service-oriented teammates to join us in our mission of helping customers in their greatest moments of need by repairing and restoring homes and businesses with an industry-leading level of service. With nearly 2,000 franchises all over the country, finding exciting and rewarding SERVPRO® career opportunities near you is easy! We look forward to hearing from you.
All employees of a SERVPRO® Franchise are hired by, employed by, and under the sole supervision and control of an independently owned and operated SERVPRO® Franchise. SERVPRO® Franchise employees are not employed by, jointly employed by, agents of, or under the supervision or control of Servpro Franchisor, LLC, in any manner whatsoever.
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