- Manage restoration projects from start to finish
- Deliver an exceptional customer and client experience
- Respond quickly to new customer opportunities and emergency service requests
- Develop project scopes and prepare accurate estimates
- Present and obtain approval for project plans and estimates
- Coordinate field crews, subcontractors, and project schedules
- Monitor project quality, timelines, budgets, and profitability
- Maintain complete and accurate job documentation
- Communicate effectively with customers, insurance representatives, vendors, and internal teams
- Lead, coach, and develop Restoration Technicians and Crew Chiefs
- Promote and enforce a strong culture of safety
- Participate in an after-hours emergency on-call rotation
- Continuously develop leadership, management, and restoration expertise
- High School Diploma or GED required
- Minimum 3 years of operations experience are a plus
- Minimum 1 year of management or supervisory experience are a plus
- Restoration, construction, mitigation, or cleaning industry experience preferred
- Industry certifications (IICRC or similar) are a plus
- Strong leadership, communication, and organizational skills
- Excellent customer service and problem-solving abilities
- Comfortable using computers, estimating software, and Microsoft Office
- Valid driver's license with a clean driving record
- Lift up to 50 pounds independently (100 pounds with assistance)
- Walk, stand, climb ladders, and work on active job sites
- Work in varying indoor and outdoor conditions
- Occasionally wear appropriate PPE, including respirators
- Drive to local project sites throughout the workday
Picture yourself here fulfilling your potential.
At SERVPRO®, you can make a positive difference in people’s lives each and every day! We’re seeking self-motivated, proactive, responsible, and service-oriented teammates to join us in our mission of helping customers in their greatest moments of need by repairing and restoring homes and businesses with an industry-leading level of service. With nearly 2,000 franchises all over the country, finding exciting and rewarding SERVPRO® career opportunities near you is easy! We look forward to hearing from you.
All employees of a SERVPRO® Franchise are hired by, employed by, and under the sole supervision and control of an independently owned and operated SERVPRO® Franchise. SERVPRO® Franchise employees are not employed by, jointly employed by, agents of, or under the supervision or control of Servpro Franchisor, LLC, in any manner whatsoever.
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