Office Administrator Grande Prairie

Office Administrator

Full Time • Grande Prairie
Benefits:
  • Health insurance
  • Training & development
  • Company parties
  • Competitive salary
  • Dental insurance
PAUL DAVIS RESTORATION Grande Prairie is seeking a motivated and detail-oriented Office Administrator to support daily office operations and help ensure an exceptional customer experience throughout the restoration process.

Key Responsibilities

  • Provide administrative support to project managers and field staff.
  • Answer phones, manage customer inquiries, visitor reception and schedule appointments.
  • Maintain project files, documentation, and company records.
  • Conduct customer follow-up and quality assurance calls.
  • Track customer satisfaction and address concerns as needed.
  • Assist with invoicing, data entry, and general office administration.
  • Coordinate communication between customers, technicians, subcontractors, and insurance partners.
Qualifications

  • Previous office administration or customer service experience.
  • Strong organizational, communication, and problem-solving skills.
  • Comfortable working with data, metrics, and performance reporting.
  • Proficiency with Microsoft Office and computer-based systems.
  • Ability to manage multiple priorities in a fast-paced environment.
  • Experience in restoration, construction, or insurance is considered an asset.
  • Experience with RMS, Xactimate, Encircle, QuickBooks Online, or similar software is an asset
What We Offer

  • $22-25/hour depending on experience
  • Attractive Benefits package
  • Supportive team environment
  • Opportunities for professional growth and advancement
If you are organized, customer-focused, and enjoy being part of a team that helps people recover from property disasters, we would love to hear from you.
Compensation: $22.00 - $25.00 per hour




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Some Potential Benefits May Include:

Because Paul Davis is a franchise organization, benefits vary based on franchisee.

Opportunity for Overtime
Paid Time Off
Opportunity for Advancement
Great Company Culture