- Health insurance
- Paid time off
- Training & development
- Vision insurance
- 401(k)
- Dental insurance
Primary Responsibilities
• Coordinate with Project Managers and Finance Team to facilitate timely invoicing and collections.
• Assist with project billing, revenue tracking, and financial reporting.
• Monitor project documentation to ensure billing compliance and client requirements are met.
• Support accounts receivable efforts by tracking outstanding invoices and assisting with payment follow-up.
• Manage onboarding of partner SERVPRO franchises, including MOUs, compliance documentation, and project expectations.
• Evaluate partner franchise capabilities and qualifications for large loss assignments.
• Maintain referral and partner tracking systems.
• Coordinate with Large Loss Team members during Work-In-Progress and EOS meetings.
• Track project milestones, documentation requirements, and deliverables.
• Serve as a point of contact for clients regarding project status, documentation requests, and billing inquiries.
• Maintain Buildertrend, Xactimate, and other project management systems.
• Coordinate employee travel arrangements, including hotels, rental vehicles, and per diem tracking.
• Perform additional duties and special projects as assigned.
Qualifications
• Associate's or Bachelor's Degree in Accounting, Business Administration, Construction Management, Finance, or related field; equivalent experience considered.
• 3+ years of experience in project administration, project accounting, construction administration, restoration, insurance, or related industries.
• Strong organizational, communication, and time-management skills.
• Proficiency in Microsoft Office Suite, especially Excel.
Preferred:
• Experience with Xactimate, Buildertrend, DASH, Encircle, QuickBooks, or Restoration Manager.
• Previous experience in restoration, construction, catastrophe response, or insurance claims environments.
• Understanding of project billing, job costing, and T&M documentation.
• Experience working with multi-location operations or franchise systems.
Physical Requirements
• Ability to sit for extended periods while working on a computer.
• Occasional filing, bending, and standing.
Schedule & Travel
• Monday–Friday, 8:00 AM – 5:00 PM
• Additional hours may be required during catastrophe events or major commercial losses.
• Occasional overnight travel during Catastrophe events or major commercial losses might be required.
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
Picture yourself here fulfilling your potential.
At SERVPRO®, you can make a positive difference in people’s lives each and every day! We’re seeking self-motivated, proactive, responsible, and service-oriented teammates to join us in our mission of helping customers in their greatest moments of need by repairing and restoring homes and businesses with an industry-leading level of service. With nearly 2,000 franchises all over the country, finding exciting and rewarding SERVPRO® career opportunities near you is easy! We look forward to hearing from you.
All employees of a SERVPRO® Franchise are hired by, employed by, and under the sole supervision and control of an independently owned and operated SERVPRO® Franchise. SERVPRO® Franchise employees are not employed by, jointly employed by, agents of, or under the supervision or control of Servpro Franchisor, LLC, in any manner whatsoever.
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