Reports To: General Manager or Owner
Position Summary
Paul Davis Restoration is seeking a motivated and results-driven Project Manager to oversee restoration and reconstruction projects from start to finish. The Project Manager serves as the primary point of contact for customers, insurance professionals, subcontractors, and internal teams, ensuring projects are completed on time, within budget, and to the highest quality standards.
This role is ideal for a professional who thrives in a fast-paced environment, excels at communication, and has a strong understanding of construction, restoration, and customer service.
Key Responsibilities
Project Management
- Manage residential and commercial reconstruction projects from initial scope through final completion.
- Oversee all aspects of reconstruction projects, including scheduling, budgeting, subcontractor coordination, quality control, and customer communication.
- Develop project scopes, schedules, budgets, and timelines.
- Monitor project progress and ensure all work meets company standards and customer expectations.
- Coordinate and communicate effectively with homeowners, commercial clients, vendors, and subcontractors.
- Conduct project inspections and quality control reviews throughout the project.
Customer Service
- Serve as the primary point of contact for customers during the restoration process.
- Provide regular updates regarding project status, timelines, and expectations.
- Address customer concerns promptly and professionally to ensure a positive client experience.
- Maintain Paul Davis standards for customer satisfaction and communication.
Financial Management
- Review project estimates, budgets, and change orders.
- Monitor project costs and profitability.
- Approve invoices and subcontractor payments as needed.
- Ensure accurate project documentation and job costing.
Team Leadership
- Coordinate field personnel, subcontractors, and vendors to ensure project success.
- Foster collaboration between mitigation, contents, mold, and reconstruction divisions.
- Participate in team meetings and contribute to operational improvements.
Documentation & Compliance
- Maintain accurate project records, including contracts, photos, job notes, permits, and change orders.
- Ensure compliance with company policies, safety requirements, and industry regulations.
- Support insurance documentation requirements and project closeout procedures.
Qualifications
Required
- Minimum 2 years of project management experience in restoration, construction, insurance restoration, or a related field.
- Strong understanding of residential and commercial construction practices.
- Excellent communication and customer service skills.
- Ability to manage multiple projects simultaneously.
- Strong organizational and problem-solving abilities.
- Valid driver's license with an
Preferred
- Experience with restoration software such as RMS, DASH, or similar platforms.
- Prior experience working with insurance claims and adjusters.
- Restoration industry experience preferred.
What We Offer
- Competitive salary based on experience
- Company vehicle and fuel card
- Health, dental, and vision insurance
- Paid time off and holidays
- 401(k) with company match (if applicable)
- Access to Paul Davis University and regular training opportunities
- Supportive team environment focused on excellence and customer service
Why Paul Davis?
Since 1966, Paul Davis Restoration has helped homeowners and businesses recover from property damage caused by water, fire, mold, storms, and other disasters. We take pride in delivering exceptional service while restoring properties and lives. If you are a driven leader who enjoys managing projects, building relationships, and delivering results, we'd love to hear from you.
Apply today and become part of a team that restores more than property—we restore peace of mind.
Since 1966, Paul Davis has been an industry leader in the areas of property damage mitigation, reconstruction and remodeling. With more than 370 offices in our franchise network, the company serves residential, institutional, and commercial customers and clients across the United States and Canada.
We have built our heritage one project at a time, establishing a reputation for performance, integrity and responsibility among customers and carriers alike. Whether property damage is caused by water, fire, smoke, storms or other disasters, we deliver on our promise to deliver excellence, expertise and a customer experience that is second to none. At Paul Davis, our passion for quality drives everything we do.
Our Vision:
To Provide Extraordinary Care While Serving People In Their Time Of Need.
Our Values:
Deliver What You Promise
Respect The Individual
Have Pride In What You Do
Practice Continuous Improvement
Our Mission:
To provide opportunities for great people to deliver Best in Class results