IS THIS YOU?

You know AR. You have managed an aging report, chased down past-due balances, resolved billing disputes, and kept a receivables function running without someone looking over your shoulder. You want a stable, professional office environment, a consistent schedule, and a company that actually pays you well for what you know how to do.

If that sounds right, keep reading.

ABOUT SERVPRO TEAM JRF

We are an independently owned SERVPRO franchise based in Salem, MA, handling water damage mitigation, fire and smoke restoration, mold remediation, and commercial loss projects for insurance carriers and their policyholders across Massachusetts and New Hampshire. We are a preferred vendor for major national insurance programs — which means structured billing cycles, real receivables complexity, and consistent, year-round volume.

WHAT THE JOB ACTUALLY LOOKS LIKE

This is a full-time, on-site position in Salem, MA — Monday through Friday, 8:00 AM to 5:00 PM. No nights, no weekends, no on-call rotation.

You will own the AR function for our Massachusetts operations. That means:

Generating and submitting invoices to insurance carriers, TPAs, commercial property managers, and individual customers
Managing and working the AR aging report proactively — not waiting for accounts to go 90 days before acting
Tracking insurance carrier payments, including partial payments, payment holdbacks, and supplement approvals
Contacting adjusters, carrier representatives, and policyholders to resolve disputes and collect on outstanding balances
Posting payments, credits, and adjustments accurately in the accounting system
Preparing aging summaries and AR reports for management review
Coordinating with our Project Managers to make sure job documentation supports every invoice
Maintaining clean, audit-ready AR records and customer account files
Supporting month-end close activities tied to receivables
Identifying and driving process improvements that reduce DSO and improve cash flow

Our payer mix includes insurance carriers, TPAs, commercial clients, and residential customers. If you have billed insurance companies or TPAs before, that experience will translate directly and make you more effective from day one.

WHAT WE NEED FROM YOU

At least 2 years of dedicated accounts receivable experience — invoicing, aging management, and collections
Hands-on experience managing an AR aging report and following up on past-due accounts
Proficiency in accounting software — QuickBooks, Sage, NetSuite, or similar
Solid Excel skills: VLOOKUPs, pivot tables, and reconciliation work
The ability to communicate professionally and assertively with customers and carriers when money is on the line
High attention to detail — invoice accuracy and payment posting errors cost real money here
Clean background — required for all positions

YOU WILL STAND OUT IF YOU HAVE

Experience billing insurance companies, TPAs, or other multi-payer environments (property insurance, healthcare, or similar)
Prior work in restoration, construction, or field-service industries
Familiarity with Xactimate, Dash, Encircle, or PSA restoration platforms
Experience with month-end close and formal AR reconciliation reporting
An associate’s or bachelor’s degree in Accounting, Finance, or Business — or equivalent hands-on experience

PAY & BENEFITS
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$25.00 – $28.00 / hour
Based on experience — paid weekly
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No nights. No weekends.
Monday–Friday, 8 AM–5 PM only
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Health, Dental & Vision
Full benefit package
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401(k) with Employer Match
We invest in your future
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Paid Time Off
Year-round stable employment
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Salem, MA — On-Site
Convenient North Shore location

WHY PEOPLE STAY HERE

Predictable schedule, every week. This is a true 8-to-5 Monday–Friday office role. Your evenings and weekends are yours.
Real ownership of a real function. You are not processing invoices for someone else to manage. You own the AR function. Your work directly affects cash flow.
A company that is actually growing. We are expanding, which means your role has room to grow with us.
Local ownership that is present. You will know the owners by name. Decisions get made quickly. Good work gets noticed.
Paid weekly. You work hard all week, you see it in your check that week.

HOW TO APPLY

Apply through this posting. Tell us about your AR experience: how long you have been doing it, what accounting software you have used, and the types of customers or payers you have billed. A formal resume is required;  a clear, honest summary of your background is what matters to us.

We review applications every day and we move quickly with candidates who are a fit.

This role requires dedicated AR experience.  Please review the requirements above before applying.