Project & Administrative Coordinator (Job File Manager)
Full Time • Denton
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Paid time off
SERVPRO of Denton/Central Oklahoma City is hiring a Project Coordinator!
Benefits
SERVPRO of Denton/Central Oklahoma City offers:
- Competitive compensation
- Superior benefits
- Career progression
- Professional development
And more!
The Project & Administrative Coordinator serves as a central hub for office operations, job file management, and customer communication. This role supports the full lifecycle of a job—from initial intake through project completion and invoicing—while ensuring accurate documentation, efficient workflows, and excellent customer service.
This position works closely with Production, Business Development, and Accounting to keep projects moving, files clean, and cash flowing.
Key Responsibilities
-
Office & Administrative Operations
- Provide professional customer service via phone and email
- Coordinate scheduling and ensure crews are utilized efficiently
- Perform daily administrative tasks and accurate data entry
- Assist with accounts receivable and collections follow-up
- Maintain office organization, supplies, and communications
- Job File & Project Coordination
- Manage job files from intake through completion and invoicing
- Track all active jobs (WIP) and ensure documentation is complete and accurate
- Review scopes, photos, and estimates to ensure proper billing
- Support estimate creation and review (Xactimate preferred)
- Perform audits to ensure compliance with SERVPRO® standards (APA/CAPA/NAPA/RAPA)
- Coordinate project closeout and invoicing with Accounting
-
Team & Process Support
- Collaborate with Production, BD, and Accounting teams to maintain workflow efficiency
- Support Project Managers to ensure smooth project execution
- Verify FNOL data, job details, and documentation accuracy
- Assist with training, process improvement, and KPI tracking
Position Requirements
5+ years of administrative, project coordination, or operations experience
5+ years of administrative, project coordination, or operations experience
Restoration, construction, or insurance experience preferred
Strong organization, attention to detail, and problem-solving skills
Excellent written and verbal communication
Ability to multitask in a fast-paced environment
Proficient in Microsoft Office; Xactimate experience a plus
Work Environment & Schedule
- Fast-paced office environment
- Primarily sedentary with occasional light lifting
- Full-time, Monday–Friday, 8:00 AM – 5:00 PM
Our team currently provides services to our customers in the D/FW and OKC markets. We pride ourselves in being Here To Help during our customers’ greatest times of need. If you are interested in becoming a part of our team, providing excellent customer service, and always being Hero Ready, please apply for one of our many opportunities in either the D/FW or OKC market.
Picture yourself here fulfilling your potential.
Picture yourself here fulfilling your potential.
At SERVPRO®, you can make a positive difference in people’s lives each and every day! We’re seeking self-motivated, proactive, responsible, and service-oriented teammates to join us in our mission of helping customers in their greatest moments of need by repairing and restoring homes and businesses with an industry-leading level of service. With nearly 2,000 franchises all over the country, finding exciting and rewarding SERVPRO® career opportunities near you is easy! We look forward to hearing from you.
All employees of a SERVPRO® Franchise are hired by, employed by, and under the sole supervision and control of an independently owned and operated SERVPRO® Franchise. SERVPRO® Franchise employees are not employed by, jointly employed by, agents of, or under the supervision or control of Servpro Franchisor, LLC, in any manner whatsoever.
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