SERVPRO of Springfield / Mt. Vernon is seeking an experienced Senior Estimator / Manager to lead our estimating team and support high-volume mitigation and reconstruction operations. This is a leadership role for someone who understands the restoration industry, can write accurate and defensible estimates, and drive team performance.

Position Overview:

The Senior Estimator / Manager will be responsible for creating and reviewing estimates, managing estimating workflows, supporting project teams, and ensuring all files meet insurance and TPA guidelines. This role will also oversee and mentor estimators while maintaining strong communication with customers, adjusters, and internal teams.

Key Responsibilities:

Write, review, and approve estimates using Xactimate and Symbility
Manage estimating team workload, timelines, and performance
Ensure estimates are accurate, complete, and meet carrier/TPA requirements
Oversee supplements and revisions to maximize job profitability
Coordinate with Project Managers, Production, and Office staff
Communicate directly with adjusters, carriers, and customers
Monitor job file progress from initial inspection through final billing
Train and mentor estimators and team members
Maintain proper documentation and compliance within job files

Qualifications:

Minimum 3–5+ years experience in restoration estimating (water, fire, mold, reconstruction)
Advanced proficiency in Xactimate and Symbility
IICRC WRT & ASD certifications required
Strong understanding of insurance claims process and TPA programs
Proven leadership or management experience
Excellent communication and negotiation skills
Strong attention to detail and ability to manage multiple projects

Preferred Qualifications:

Experience in a SERVPRO environment or similar restoration company
Additional IICRC certifications (FSRT, AMRT, etc.)
Experience with job management platforms (Dash, RMS, Encircle)
Construction background or reconstruction estimating experience

What We Offer:

Competitive salary (based on experience)
Commission
Health benefits and paid time off
Company vehicle or allowance (if applicable)
Growth opportunities within a multi-location operation
Fast-paced, team-oriented environment

Picture yourself here fulfilling your potential.

At SERVPRO^®, you can make a positive difference in people’s lives each and every day! We’re seeking self-motivated, proactive, responsible, and service-oriented teammates to join us in our mission of helping customers in their greatest moments of need by repairing and restoring homes and businesses with an industry-leading level of service. With nearly 2,000 franchises all over the country, finding exciting and rewarding SERVPRO^® career opportunities near you is easy! We look forward to hearing from you.

All employees of a SERVPRO® Franchise are hired by, employed by, and under the sole supervision and control of an independently owned and operated SERVPRO® Franchise. SERVPRO® Franchise employees are not employed by, jointly employed by, agents of, or under the supervision or control of Servpro Franchisor, LLC, in any manner whatsoever.

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