Administrative Assistant
Full Time • Sanford
Responsive recruiter
Replies within 24 hours
Benefits:
- 401(k)
- Competitive salary
- Dental insurance
- Health insurance
- Opportunity for advancement
- Paid time off
- Training & development
- Vision insurance
The Administrative Assistant at Rytech Restoration of Orlando is the first point of contact for homeowners and insurance agents facing property disasters. This role requires a blend of high-level empathy, rapid organization, and technical proficiency in industry-specific software to ensure restoration projects move from initial call to final invoice without delay.
Key Responsibilities
- Emergency Dispatch & Intake: Answer high-volume calls with a professional, calm demeanor. Accurately gather loss information and dispatch technicians to emergency water or fire damage sites.
- Documentation & Compliance: Audit and upload field documentation (photos, moisture logs, and sketches) into industry platforms like MICA, Dash, or Xactimate.
- Insurance Coordination: Act as a liaison between the homeowner, the field technician, and the insurance adjuster to ensure all compliance tasks are met for claim processing.
- Financial Support: Assist with accounts receivable (A/R) and accounts payables (A/P) by following up on outstanding payments from insurance carriers and processing customer invoices.
- Office Logistics: Maintain office supply inventory, manage local vendor files, and ensure the Rytech Restoration of Orlando branch office remains organized and professional.
- Required Skills & Qualifications
- | Experience | 2+ years in an administrative role; experience in Construction, HVAC, or Restoration is a major plus
- |Tech Savvy | Proficiency in Microsoft Office (Excel/Outlook). Ability to quickly learn restoration software (MICA/Dash/PSA).
- | Communication | Exceptional verbal skills; must be able to handle "high-stress" callers with empathy. Bilingual or Multilingual| Is a huge asset Spanish and or other languages, English is a must.
- | Attention to Detail | High accuracy in data entry is critical for insurance compliance and billing.
- | Availability | Standard office hours, with the flexibility to assist during "Catastrophe (CAT) events" or storm seasons.
Compensation: $20.00 - $28.00 per hour
William "Bubba" Ryan started Rytech in the early 1990s based on over 30 years' worth of experience in the restoration industry. The company was founded on the understanding that there was a better way of doing things, so he made significant changes to the service process and created new technology to help clients. In addition, Mr. Ryan developed a business model that allows for owner-empowered hands-on franchising. The result is Rytech Restoration, a revolutionary and industry-leading water and fire damage and mold remediation service provider that is part of a 60-billion-dollar-plus industry.
We are proud of our ability to respond quickly and efficiently to minimize damage and disruption to our customers' lives. We are revolutionary, and we don't make that statement lightly.
The founding of Rytech incorporates the understanding that the business must benefit the customer and meet their needs first. That concept of better service, technology, processes, and administrative support ensures that we have a highly successful business and franchise model.
At Rytech Restoration, it is our mission, vision, and values that define us. We strive to offer our services with fairness and integrity, always going above and beyond for each and every client, with safety always foremost and foremost in our minds. We strive to create relationships with clients and companies built on trust and mutual respect, treating everyone as we would like to be treated. Our commitment to team building, employee development, and corporate social responsibility ensures that we uphold the highest standards of ethics and excellence in all we do.
We are a diverse team made up of highly experienced professionals from a variety of backgrounds. We're always looking for driven, team-oriented, and enthusiastic candidates who are eager to learn and grow with the company. We want to find individuals who have a passion for helping people, a desire to give back to the community, and teamwork skills that will help make our restoration services a success.
If you're someone who is motivated, trustworthy and loves to help others, Rytech Restoration would like to hear from you.
This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to Rytech Restoration Corporate.
Apply here.
Recession Proof Industry Providing The Opportunity To Give Back
Competitive Compensation and Benefits
Industry Training and Advancement Opportunities