Emergency Response Coordinator
Full Time • Harrisburg
*Position requires residency within Harrisburg or surrounding areas*
SERVPRO's former Franchise of the Year, Team Wall, is looking for our next great hero!
SERVPRO's former Franchise of the Year, Team Wall, is looking for our next great hero!
Who are we? Feel free to check us out: https://www.instagram.com/servproteamwall/?hl=en
SERVPRO Team Wall is looking for a driven, high-energy Emergency Response Coordinator to be the first on the scene when property disasters strike. If you thrive under pressure, move fast, and know how to close, this role puts you directly in front of homeowners and business owners who need help right now.
We offer an uncapped commission plan, meaning there is no maximum on how much commission you can earn. Truly unlimited earning potential. Realistic earnings well over $100,000+
Job Summary:
The Emergency Response Coordinator will be responsible for responding to emergency leads in real time and effectively selling SERVPRO Team Wall mitigation and construction services to affected residential homeowners and commercial properties.
Our company utilizes services which provide emergency lead notification in real-time. These leads will be provided to the Emergency Response Coordinator, and they will be expected to monitor, generate, and interpret lead sources. You’ll look to connect with the homeowner/property owner or authorized personnel at commercial properties or in residential rental situations. The goal is to sell SERVPRO Team Wall services necessary to provide mitigation to the emergency and lead into construction when/if applicable.
SERVPRO Team Wall is looking for a driven, high-energy Emergency Response Coordinator to be the first on the scene when property disasters strike. If you thrive under pressure, move fast, and know how to close, this role puts you directly in front of homeowners and business owners who need help right now.
We offer an uncapped commission plan, meaning there is no maximum on how much commission you can earn. Truly unlimited earning potential. Realistic earnings well over $100,000+
Job Summary:
The Emergency Response Coordinator will be responsible for responding to emergency leads in real time and effectively selling SERVPRO Team Wall mitigation and construction services to affected residential homeowners and commercial properties.
Our company utilizes services which provide emergency lead notification in real-time. These leads will be provided to the Emergency Response Coordinator, and they will be expected to monitor, generate, and interpret lead sources. You’ll look to connect with the homeowner/property owner or authorized personnel at commercial properties or in residential rental situations. The goal is to sell SERVPRO Team Wall services necessary to provide mitigation to the emergency and lead into construction when/if applicable.
The Emergency Response Coordinator must be able to provide quick response times to calls within their geographic area. Additionally, they must be available 24/7, including weekends and holidays to respond quickly to local emergencies.
Primary Functions of the Role:
- Arrive quickly to any scene of a fire emergency to consult with property owners impacted by fire damage to enable the implementation of property recovery initiatives.
Additional Responsibilities:
- Daily preparation with a call-to-action plan and care kits
- Meet or exceed weekly sales call and meeting metrics.
- Conduct consistent research and prospecting to identify potential clients.
- Represent SERVPRO Team Wall professionally in all communications.
- Additional tasks as directed by the Director of Business Development.
What it takes to succeed
- Ability to perform in a fast-paced, high-pressure, 24/7 on-call environment
- Strong closing and relationship-building skills
- Quick response times within your territory (including nights, weekends, and holidays)
- Self-motivation, resilience, and a hunter mentality
- Restoration, construction, or emergency services sales experience is a major plus
Compensation & Benefits
- Base salary range of $60,000/year. We offer an uncapped commission plan, meaning there is no maximum on how much commission you can earn. Truly unlimited earning potential.
- 401(k) with company match
- Medical, dental, and vision insurance
- Generous PTO
- Ongoing training and professional development
- Bi-weekly car allowance
Picture yourself here fulfilling your potential.
At SERVPRO®, you can make a positive difference in people’s lives each and every day! We’re seeking self-motivated, proactive, responsible, and service-oriented teammates to join us in our mission of helping customers in their greatest moments of need by repairing and restoring homes and businesses with an industry-leading level of service. With nearly 2,000 franchises all over the country, finding exciting and rewarding SERVPRO® career opportunities near you is easy! We look forward to hearing from you.
All employees of a SERVPRO® Franchise are hired by, employed by, and under the sole supervision and control of an independently owned and operated SERVPRO® Franchise. SERVPRO® Franchise employees are not employed by, jointly employed by, agents of, or under the supervision or control of Servpro Franchisor, LLC, in any manner whatsoever.
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