Emergency Response BDM
Full Time • Coit Cleaning nad Restoration of Las Vegas
Replies within 24 hours
Benefits:
- Employee discounts
- Health insurance
- Opportunity for advancement
- Paid time off
About Us:
We are a leading fire/water restoration company dedicated to helping individuals and families recover after fire damage. Our mission is to restore properties—and peace of mind—quickly, professionally, and compassionately. We’re seeking a skilled and empathetic Emergency Response Coordinator to join our growing team.
We are a leading fire/water restoration company dedicated to helping individuals and families recover after fire damage. Our mission is to restore properties—and peace of mind—quickly, professionally, and compassionately. We’re seeking a skilled and empathetic Emergency Response Coordinator to join our growing team.
Position Summary:
The Emergency Response Coordinator serves as the first point of contact for property owners experiencing fire/water loss. This role combines sales, communication, and empathy—acting as a vital link between clients, insurance adjusters, and the restoration team. The ideal candidate thrives in fast-paced environments, communicates clearly under pressure, and can balance compassion with strong business acumen.
The Emergency Response Coordinator serves as the first point of contact for property owners experiencing fire/water loss. This role combines sales, communication, and empathy—acting as a vital link between clients, insurance adjusters, and the restoration team. The ideal candidate thrives in fast-paced environments, communicates clearly under pressure, and can balance compassion with strong business acumen.
Key Responsibilities:
Respond promptly to emergency calls and arrive on-site quickly after fire department clearance.
- Meet with property owners to explain the fire/water restoration process with care and professionalism.
- Conduct on-site evaluations to determine the extent of fire/water and related damage.
- Communicate the value of our services, build trust, and secure project contracts.
- Maintain regular communication with clients throughout the restoration process.
- Coordinate with restoration teams to ensure projects begin quickly and run efficiently.
- Build and maintain relationships with insurance adjusters and other referral partners.
Benefits:
- Competitive base salary plus commission program.
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Company vehicle, gas card, and equipment provided.
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Medical, dental, and vision insurance.
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Career growth and advancement opportunities across a national network.
Equal Employment Opportunity Statement:
Coit Cleaning and Restoration is an equal opportunity employer. We do not discriminate based on race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, veteran status, or any other characteristic protected under applicable federal, state, or local law.
Coit Cleaning and Restoration is an equal opportunity employer. We do not discriminate based on race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, veteran status, or any other characteristic protected under applicable federal, state, or local law.
Job Requirements
- Proven sales experience, preferably in restoration or related service industries.
- Strong empathy and communication skills, especially with customers in distress.
- Excellent written and verbal communication abilities.
- Familiarity with fire and water damage restoration is a plus.
- Availability to respond to emergencies 24/7, including weekends and holidays.
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Valid driver’s license and reliable transportation required.
- Ability to lift and carry materials as needed during site assessments.
Compensation: $50,000.00 - $70,000.00 per year
Since 1950 COIT has delivered the best in specialty cleaning services. With locations throughout the United States, Canada and Thailand our experienced teams are ready to provide your home or business with quality cleaning and restoration. To find a location near you, please provide your postal code below.
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Great Company Culture
Fully paid Insurance Benefits (Vision/Dental/Medical)
Company Gym, Activities, Celebrations, Stocked Break Room
Flexible schedules