Business Development
Job Title: Business Development Manager
Reports To: Director of Business Development
Serves: Property Owners, Property Managers, Internal Team Members
Company Overview: Since 1996, we have been the foremost leader in property restoration for South-Central Wisconsin's property owners and insurance providers. We consistently set new standards for excellence in restoration and are seeking exceptional individuals to join our expanding team. We are committed to fostering professional and personal growth among our team members through comprehensive training, mentoring, and diverse certifications. Our foundation is built on unwavering customer service, collaborative team dynamics, and impeccable integrity, securing our position as a market leader that ensures both job satisfaction and security. We are proud of our Team’s Culture and proudly uphold our Vision, Mission, and Values:
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Our Culture: Team ~ Tempo ~ Truth
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Our Vision: To provide extraordinary care while serving people in their time of need.
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Our Mission: To provide opportunities for great people to deliver Best in Class results.
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Our Values: Deliver what you promise. Respect the individual. Have pride in what you do. Practice continuous improvement.
Position Overview: The Business Development Manager focuses on building and maintaining strong relationships with insurance agents and brokers to drive revenue growth and client satisfaction. It involves recruiting and onboarding new accounts, delivering training, and facilitating continuing education programs aligned with the Paul Davis Way. The position also requires active community engagement through associations, chambers, and events to enhance brand visibility. Collaboration with the Business Development Team is essential for managing projects, sharing field insights, and ensuring a seamless client experience.
Employee Benefits:
- Full Family Medical/Health Insurance Benefit (Up to 70% employer-paid monthly premium)
- Generous employer paid medical deductible through an HRA
- Domestic Partner coverage
- Life & Disability Insurance
- Affordable employee-paid dental and vision benefits
- Up to 4% match for 401k or Roth IRA (fully vested upon eligibility)
- Generous paid time off (PTO) along with 8 paid holidays
- Company profit sharing after one year of employment
- Company-sponsored training and leadership development opportunities
Responsibilities:
Account Management and Client Relations
- Retain and grow relationships with key accounts in the Insurance Agents and Brokers vertical.
- Take responsibility for communications with key accounts regarding ongoing projects.
- Grow the Agent and Broker Accounts based on sales from prior years.
- Set proper expectations with Insurance Agents and Brokers.
- Build, create and execute on win/win business relationships.
- Professionally handle and resolve all complaints in a timely fashion.
- Make face-to-face stops on an 8-week rotation with agents.
Recruitment, Onboarding, and Education
- Recruit key partnered Insurance Agent and Broker accounts that align with the Paul Davis Way.
- Teach, train, and onboard new and existing key partnered relationships on the Paul Davis Way.
- Schedule, invite and facilitate meetings, lunches, presentations, and Continuing Education courses to Insurance professionals.
Community Engagement and Brand Representation
- Build relationships in the community and brand the Paul Davis name by being involved in Agent Associations and boards, not limited to MIIAB or Chambers.
- Be the face of Paul Davis at Chambers, Associations, boards, and committees.
- Participate in Business Development events.
- Attend all Paul Davis events.
Internal Collaboration and Operations
- Work directly with Business Development Team to ensure a positive client experience and build lasting relationships with accounts.
- Support and assist the Business Development Team with ongoing projects.
- Provide feedback to Business Development Team on observations from the field and relationships.
- Review, update and manage RMS and Luxor software.
- Create and follow Agent and Brokers Sales Budget monthly and yearly.
- Maintain a strong field presence, while balancing the necessary desk work required.
- Attend Weekly Business Development Team Meetings.
- Attend Monthly GS&R Meetings.
- Other duties as assigned.
Requirements:
Required:
- 2+ years of experience in a Sales, Marketing, Business Development, or related position
- Bachelor’s degree in Sales, Marketing, or related acumen.
- Insurable driver’s license.
Preferred:
- Experience within property management, hospitality, and insurance/restoration industries.
Physical:
- Ability to consistently type, use a mouse, and look at a screen for extended periods.
- Stand and sit for long periods of time
- Ability to lift and carry moderate loads
Competencies – Knowledge, Skills, and Abilities:
- Clear, proactive communication in written and spoken English
- Proven experience in marketing, business development, and event planning.
- Strong relationship-building and networking skills.
- Graphic design aptitude and effective use of graphic design software
- Solid understanding of SEO, SEM, Google LSA, and Google Analytics (GA4) for tracking performance.
- High degree of urgency in serving internal and external customers
- Work independently and efficiently as a reliable team member in a deadline-oriented environment
- Manage time effectively and adapt schedule to changing priorities
- Excellent organizational and project management abilities.
- Adept with technology and able to learn and operate industry-related software
- Committed to practicing continuous improvement
Why Our Team Needs You: Our mission is to assist individuals in recovering from disasters such as fires, floods, and storms. Serving those in their time of need is both a challenging and rewarding career. Empathy and honesty are essential, as many homeowners have experienced significant losses and are often emotionally affected. Your role is crucial in building trust-based relationships and contributing to successful project completions as part of our dedicated team.
Paul Davis is an equal opportunity employer.
Since 1966, Paul Davis has been an industry leader in the areas of property damage mitigation, reconstruction and remodeling. With more than 370 offices in our franchise network, the company serves residential, institutional, and commercial customers and clients across the United States and Canada.
We have built our heritage one project at a time, establishing a reputation for performance, integrity and responsibility among customers and carriers alike. Whether property damage is caused by water, fire, smoke, storms or other disasters, we deliver on our promise to deliver excellence, expertise and a customer experience that is second to none. At Paul Davis, our passion for quality drives everything we do.
Our Vision:
To Provide Extraordinary Care While Serving People In Their Time Of Need.
Our Values:
Deliver What You Promise
Respect The Individual
Have Pride In What You Do
Practice Continuous Improvement
Our Mission:
To provide opportunities for great people to deliver Best in Class results