Office Manager
Full Time • Indianapolis
Replies within 24 hours
Benefits:
- 401(k) matching
- Competitive salary
- Dental insurance
- Health insurance
- Opportunity for advancement
- Paid time off
- Training & development
- Vision insurance
SERVPRO of Arvada/Broomfield/NW Adams County/Greater Boulder is hiring an Office Manager!
Benefits
SERVPRO of Arvada/Broomfield/NW Adams County/Greater Boulder offers:
- Competitive compensation
- Superior benefits
- Career progression
- Professional development
And more!
As the Office Manager, you will be responsible for hiring, managing, training, and motivating the SERVPRO® office team. You will oversee all accounting functions, administrative activities, and ensure customer satisfaction.
Key Responsibilities
- Manage the office team, including Job File Coordinators, Administrative Assistants, Receptionists/Dispatchers, and Accounting/HR Administrators.
- Maintain professional office culture.
- Coordinate franchise interdepartmental communication and activities.
- Ensure delivery of appropriate training to all office personnel.
- Assist in hiring office personnel and ensure employment best practices and compliance
- Facilitate completion of mid-year and annual reviews.
- Monitor National Accounts program compliance.
- Manage subcontractor certifications, insurance, and other documentation needs.
- Manage and maintain local and SERVPRO compliance information for the Storm Program.
- Complete daily bookkeeping activities.
- Prepare and analyze financial reports, including divisional performance.
- Manage Accounts Payable, Accounts Receivable, and cash flow.
- Ensure employment file and record accuracy.
- Complete the application process for Preferred Vendor programs.
- Establish processes to ensure office Key Performance Metrics (KPM) meet franchise goals/targets.
- Administer payroll and ensure timely submission of Royalty Reports.
- Assist Senior Leadership Team as needed.
- Perform other job duties as assigned.
Position Requirements
- High school diploma/GED; Associate degree or Bachelor’s degree preferred
- At least 1 year of management and/or supervisory experience
- At least 3 years of customer service and/or office-related experience
- Excellent written and verbal communication skills
- Exceptional organization and planning capabilities, strong attention to detail
Skills/Physical Demands/Competencies
This is a role in a fast-paced office environment. Some filing is required which would require the ability to lift files, open filing cabinets, and bending or standing as necessary. Ability to successfully complete a background check subject to applicable law
Each SERVPRO® Franchise is Independently Owned and Operated.
All employees of a SERVPRO Franchise are hired by, employed by, and under the sole supervision and control of an independently owned and operated Servpro Franchise. Servpro Franchise employees are not employed by, jointly employed by, agents of or under the supervision or control of Servpro Industries, LLC or Servpro Franchisor, LLC (the Franchisor), in any manner whatsoever. All Sample Forms provided by Servpro Industries to Servpro Franchises should be reviewed and approved by the Franchise’s attorney for compliance with Federal, State and Local laws. All Sample Forms are provided for informational purposes and Servpro Franchises may choose whether or not to use them.
Compensation: $60,000.00 - $75,000.00 per year
Picture yourself here fulfilling your potential.
At SERVPRO®, you can make a positive difference in people’s lives each and every day! We’re seeking self-motivated, proactive, responsible, and service-oriented teammates to join us in our mission of helping customers in their greatest moments of need by repairing and restoring homes and businesses with an industry-leading level of service. With nearly 2,000 franchises all over the country, finding exciting and rewarding SERVPRO® career opportunities near you is easy! We look forward to hearing from you.
All employees of a SERVPRO® Franchise are hired by, employed by, and under the sole supervision and control of an independently owned and operated SERVPRO® Franchise. SERVPRO® Franchise employees are not employed by, jointly employed by, agents of, or under the supervision or control of Servpro Franchisor, LLC, in any manner whatsoever.
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Career Development
Service to the Community
Being Part of a Team
Stability & Growth