Restoration Manager Norfolk

Restoration Manager

Full Time • Norfolk
Benefits:
  • Competitive salary
  • Dental insurance
  • Health insurance
  • Paid time off
  • Vision insurance
Benefits:
  •  Competitive compensation
  •  Superior benefits
  •  Paid training
  •  Career progression
  •  Personal and professional development
And more!
 
As the Restoration Manager, you will oversee all aspects of projects and crews ensuring excellent customer service and quality work. This front-line management position leads their team to operational excellence. 
 
Key Responsibilities
·         Ensure an accurate scope of work for restoration projects and prepare statements of work utilizing industry specific estimating software.
·         Negotiate with customers and/or clients for approval of restoration activities
·         Schedule, coordinate and oversee crews, assets, and subcontractors to provide service on active projects to include subcontractors
·         Review job site documentation to support the services provided and ensure proper client requirements and billing process
·         Maintain all communications with customers, teammates, vendors, and insurance representatives  
·         Manage production expenses including labor, equipment, vehicles, and other assets
·         Manage the customer and client experience and overall satisfaction Provide priority response to potential customers, as needed.
·         Actively engage in recruiting, hiring, and training restoration teammates
 
Position Requirements
·         High school diploma/GED
·         Valid driver’s license
·         At least 1 year of management and/or supervisory experience
·         At least 3 years of industry experience a plus
·         IICRC certification a preferred
 
Skills/Physical Demands/Competencies
·         Ability to lift a minimum of 50 pounds regularly, occasionally up to 100 pounds with assistance
·         Ability to climb ladders, work at ceiling heights, work in tight spaces (e.g., crawl spaces, attics)
·         Ability to repetitively push/pull/lift/carry objects
·         Ability to work with/around cleaning agents
  
 
Each SERVPRO® Franchise is Independently Owned and Operated. 
 
Compensation: $17.00 - $25.00 per hour




All employees of a SERVPRO® Franchise are hired by, employed by, and under the sole supervision and control of an independently owned and operated SERVPRO® Franchise. SERVPRO® Franchise employees are not employed by, jointly employed by, agents of, or under the supervision or control of Servpro Franchisor, LLC, in any manner whatsoever.

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WHY CONSIDER A CAREER WITH SERVPRO?

Career Development
Service to the Community
Being Part of a Team
Stability & Growth