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Content Cleaning Specialist Grand Rapids

Content Cleaning Specialist

Full Time • Grand Rapids
Benefits:
  • Overtime Opportunities
  • 401(k)
  • Competitive salary
  • Opportunity for advancement
  • Paid time off
  • Training & development
Content Cleaning Specialist – Bring Renewal & Comfort to Every Home

Do you take satisfaction in making property sparkle and fresh again? Does helping people restore normalcy after a disaster energize you?
Join our veteran-led, family-owned SERVPRO team! Here, every day brings the chance to help families recover from fire, water, smoke, mold, or sewage damage—leaving them with one simple outcome: “Like it never even happened!”

Why You’ll Love This Role
  • Impactful Mission: Help clients regain peace of mind by restoring treasured belongings and personal property.
  • A Supportive Culture: We’re a tight-knit, energetic crew fueled by respect, work ethic, and genuine support.
  • Growth Opportunity: Learn restoration techniques, pursue IICRC certifications, handle diverse cleaning challenges, and build your career.
What You’ll Do
  • Clean, restore, and deodorize contents and property affected by fire, water, mold, smoke, or sewage.
  • Capture “before-and-after” photos of items cleaned for documentation and client reassurance.
  • Assist in content assessments and restoration planning.
  • Keep clients informed about your work, addressing questions and concerns professionally.
  • Report safety issues or unusual findings to supervisors promptly.
  • Communicate clearly with clients, managers, crew chiefs, and technicians throughout each job.
  • Learn—and follow—proper water, smoke, and mold-removal methods and equipment usage (we’ll train you!).
  • Help maintain our workspace by performing light office cleaning tasks as needed.
What You Bring
  • A genuine eye for detail and a passion for quality—laundry, upholstery, and delicate materials should feel like a puzzle you love to solve.
  • Strong work ethic, honesty, and accountability.
  • Excellent organization skills and ability to meet deadlines.
  • Clear and professional verbal and written communication.
  • A high school diploma/GED.
  • Background in cleaning & restoration is helpful—but your attitude matters most.
  • A valid driver’s license and willingness for on-call shifts.
  • Comfortable using computer software or systems as part of your workflow.
Schedule
  • Full-time, between the hours of 7AM–7PM (Mon–Fri), minimum 40hrs/week. Expect evenings, occasional weekends, and local travel—with occasional out-of-area work.
Physical Demands
  • Light to moderate lifting of contents and property; walking and standing for extended periods; hand-intensive work.
Ready to Make a Difference?
If you’re passionate about cleaning, detail, and making a genuine difference in people’s lives, we want to hear from you. You provide care, attention, and consistency—we’ll provide the training, tools, and support to turn that into expertise.

Apply Now
Submit your resume or a quick note about why you’re a great fit and any relevant certificates or cleaning experience. Let’s work together to make damage “Like it never even happened.”
Compensation: $16.00 - $18.00 per hour




All employees of a SERVPRO® Franchise are hired by, employed by, and under the sole supervision and control of an independently owned and operated SERVPRO® Franchise. SERVPRO® Franchise employees are not employed by, jointly employed by, agents of, or under the supervision or control of Servpro Franchisor, LLC, in any manner whatsoever.

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WHY CONSIDER A CAREER WITH SERVPRO?

Career Development
Service to the Community
Being Part of a Team
Stability & Growth