Business Development Representative Charlotte

Business Development Representative

Full Time • Charlotte
Benefits:
  • Bonus based on performance
  • Company car
  • Company parties
  • Employee discounts
  • Free food & snacks
  • Free uniforms
  • Opportunity for advancement
  • Paid time off
  • 401(k)
  • 401(k) matching
  • Competitive salary
  • Training & development
Benefits:
  • Bonus based on performance
  • Company parties
  • Competitive salary
  • Employee discounts
  • Flexible schedule
  • Free food & snacks
  • Help or transport service
  • Opportunity for advancement
  • Paid time off
  • Training & development
  • company vehicle 
  • company phone
  • company laptop
Position Summary:

The New Business Development Manager is responsible for identifying, pursuing, and securing new residential and commercial  opportunities. This role focuses on expanding market share by generating qualified leads, building long-term client relationships, and developing strategic partnerships with property managers, insurance agents, real estate professionals, and commercial decision-makers.

Key Responsibilities:

Business Development & Sales

  • Prospect, qualify, and generate new business leads through cold calling, networking, canvassing, and attending industry events.

  • Develop and maintain a strong pipeline of opportunities in residential, multi-family, commercial, and industrial roofing.

  • Conduct client presentations and roof evaluations with support from the estimating or technical team.

  • Secure new contracts and ensure a seamless transition to production teams.

Client Relationship Management

  • Establish and maintain trusted relationships with key stakeholders including property owners, facility managers, general contractors, adjusters, and insurers.

  • Follow up on completed jobs to encourage referrals and repeat business.

  • Serve as the point of contact for clients during the sales process and ensure client satisfaction.

Market Research & Strategy

  • Analyze market trends, competitor activity, and customer feedback to identify new business opportunities.

  • Collaborate with marketing to develop campaigns and sales materials tailored to target markets.

  • Help define strategic targets (industries, locations, customer segments) and create a monthly action plan.

Reporting & Performance

  • Maintain accurate records of all sales and prospecting activities within the CRM system.

  • Provide weekly reports and forecasts to leadership.

  • Meet or exceed monthly and quarterly sales goals.

Qualifications:

  • Proven experience in B2B or construction-related sales (roofing experience preferred)

  • Strong understanding of roofing systems, insurance restoration process, or construction industry a plus.

  • Excellent communication, negotiation, and interpersonal skills.

  • Self-motivated, results-driven, and goal-oriented.

  • Ability to work independently and manage time effectively.

  • Proficient in CRM tools (e.g., Salesforce) and Microsoft Office Suite.

Compensation: $65,000 - $80,000 per year



Picture yourself here fulfilling your potential.

At SERVPRO®, you can make a positive difference in people’s lives each and every day! We’re seeking self-motivated, proactive, responsible, and service-oriented teammates to join us in our mission of helping customers in their greatest moments of need by repairing and restoring homes and businesses with an industry-leading level of service. With nearly 2,000 franchises all over the country, finding exciting and rewarding SERVPRO® career opportunities near you is easy! We look forward to hearing from you.


All employees of a SERVPRO® Franchise are hired by, employed by, and under the sole supervision and control of an independently owned and operated SERVPRO® Franchise. SERVPRO® Franchise employees are not employed by, jointly employed by, agents of, or under the supervision or control of Servpro Franchisor, LLC, in any manner whatsoever.
Compensation: $69,900.00 per year




All employees of a SERVPRO® Franchise are hired by, employed by, and under the sole supervision and control of an independently owned and operated SERVPRO® Franchise. SERVPRO® Franchise employees are not employed by, jointly employed by, agents of, or under the supervision or control of Servpro Franchisor, LLC, in any manner whatsoever.

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WHY CONSIDER A CAREER WITH SERVPRO?

Career Development
Service to the Community
Being Part of a Team
Stability & Growth