Position: File Manager
Reports To: Operations Manager
What does a File Manager with Paul Davis do?
- Manage all phases of administering files and their process from opening to closing
- Manage all methods of communication including phones, email, text
- Maintaining and collecting accounts receivables
Why Join The Team?
Paul Davis is an industry leader in restoration and reconstruction for insurance providers and commercial properties throughout Canada. We are growing locally and have career opportunities for individuals who want purpose out of their work. We love creating an opportunity for our team members.
Built upon principles of customer service, dynamic decision-making and leadership, we have the tools to continue our rapid growth. Our team puts emphasis into living our Vision, Mission and Values to be more than just a service provider.
Values: Deliver what you promise. Respect the individual. Have pride in what you do. Practice continuous improvement.
Vision: To provide extraordinary care while serving people in their time of need.
Mission: To provide opportunities for great people to deliver Best in Class results.
Why The Team Needs You?
You are a master at multi-tasking. You remain calm and level-headed in the face of addressing urgent matters. You are an excellent communicator with customers, fellow workers and clients alike. You practice continuous improvement every day.
Team Compensation and Benefits:
- Ongoing development - our company grows from the inside. If you are determined and motivated enough, ask about participation in opportunities to grow your career
- Flex schedule - at Paul Davis we are committed to our team and their well-being. We have instituted the ability for flex hours that ensures team members get the time they need for personal matters while still being able to work full time.
- Paid training
- Health, dental and vision insurance
- Referral program
- Great culture and team dynamic
- Hourly pay: $20.00 to $25.00/hour based on experience
Role on the Team (Job Responsibilities):
- Focus and dedication to providing excellent customer service.
- Assist other team members when needed and foster a positive working relationship with other departments.
- Be a great representative of our brand!
- Collecting information-possess strong listening and communication skills, ask questions and monitor various aspects of the business to detect problems
Please apply if you think you have what it takes to serve others and deliver a world-class service when others need it the most. We are looking forward to discussing this opportunity with you.
Since 1966, Paul Davis has been an industry leader in the areas of property damage mitigation, reconstruction and remodeling. With more than 370 offices in our franchise network, the company serves residential, institutional, and commercial customers and clients across the United States and Canada.
We have built our heritage one project at a time, establishing a reputation for performance, integrity and responsibility among customers and carriers alike. Whether property damage is caused by water, fire, smoke, storms or other disasters, we deliver on our promise to deliver excellence, expertise and a customer experience that is second to none. At Paul Davis, our passion for quality drives everything we do.
Our Vision:
To Provide Extraordinary Care While Serving People In Their Time Of Need.
Our Values:
Deliver What You Promise
Respect The Individual
Have Pride In What You Do
Practice Continuous Improvement
Our Mission:
To provide opportunities for great people to deliver Best in Class results