Operations Manager – Restoration Services
Full Time • Denver
Responsive recruiter
Benefits:
- 401(k)
- Competitive salary
- Health insurance
- Bonus based on performance
- Company car
Operations Manager – Restoration Services (SERVPRO Denver SE)
Compensation: $125,000–$150,000 + Bonus Opportunities
Looking for a career where your leadership directly impacts people, businesses, and entire communities? Step into a role where your expertise truly matters.
SERVPRO of Denver SE is a nationally recognized leader in water, mold, and large‑loss fire restoration, responding to everything from multimillion‑dollar commercial disasters to emergencies affecting individual homes. As one of the select members of the SERVPRO Global Disaster Recovery Team, we are among the top producers of commercial restoration services in the U.S. and worldwide.
We are NOW HIRING an experienced, driven Operations Manager – Restoration Services to join our growing team. This role is ideal for someone with strong operational instincts and supervisory experience in restoration, mitigation, and/or construction.
What We Offer
- Weekly pay
- Paid IICRC certifications and ongoing training
- Company iPad, phone, credit card, and vehicle
- PTO, Sick Pay, Paid Holidays, 401(k)
- Medical, Dental, Vision, Life Insurance
- Opportunity for growth within the company
- Work with one of SERVPRO’s largest and highest‑performing franchises
What We're Looking For
- 10+ years of progressive experience in the restoration industry
- IICRC certifications preferred
- Proven supervisory/management experience
- Associate’s or Bachelor’s degree preferred
- Strong delegation skills with the ability to maintain operational control
- Skilled in conflict management and business negotiations
- Deep industry knowledge and operational expertise
What This Role Entails
As the Operations Manager – Restoration Services, you will oversee all field production operations and ensure every job meets SERVPRO’s industry‑leading standards. Responsibilities include:
- Managing all aspects of franchise production and keeping the Regional Operations Manager informed
- Driving customer satisfaction and resolving escalated concerns
- Overseeing full P&L responsibilities
- Leading daily operations, scheduling, and resource allocation (staff, vehicles, equipment)
- Reviewing and validating job estimates for accuracy and profitability
- Ensuring complete and accurate job documentation
- Stepping into roles such as estimator, production manager, or construction project manager when needed
- Building and maintaining strong subcontractor and supplier relationships
- Training teams on equipment, products, safety (OSHA), and customer service
- Supporting hiring, coaching, and retention of production staff
- Reviewing and approving estimates and job files
- Ensuring the facility, fleet, inventory, and equipment are maintained and operating smoothly
Each SERVPRO® Franchise is Independently Owned and Operated.
All employees of a SERVPRO Franchise are hired by, employed by, and under the sole supervision and control of an independently owned and operated Servpro Franchise. Servpro Franchise employees are not employed by, jointly employed by, agents of or under the supervision or control of Servpro Industries, LLC or Servpro Franchisor, LLC (the Franchisor), in any manner whatsoever. All Sample Forms provided by Servpro Industries to Servpro Franchises should be reviewed and approved by the Franchise’s attorney for compliance with Federal, State and Local laws. All Sample Forms are provided for informational purposes and Servpro Franchises may choose whether or not to use them.
All employees of a SERVPRO Franchise are hired by, employed by, and under the sole supervision and control of an independently owned and operated Servpro Franchise. Servpro Franchise employees are not employed by, jointly employed by, agents of or under the supervision or control of Servpro Industries, LLC or Servpro Franchisor, LLC (the Franchisor), in any manner whatsoever. All Sample Forms provided by Servpro Industries to Servpro Franchises should be reviewed and approved by the Franchise’s attorney for compliance with Federal, State and Local laws. All Sample Forms are provided for informational purposes and Servpro Franchises may choose whether or not to use them.
Compensation: $125,000.00 - $150,000.00 per year
Picture yourself here fulfilling your potential.
At SERVPRO®, you can make a positive difference in people’s lives each and every day! We’re seeking self-motivated, proactive, responsible, and service-oriented teammates to join us in our mission of helping customers in their greatest moments of need by repairing and restoring homes and businesses with an industry-leading level of service. With nearly 2,000 franchises all over the country, finding exciting and rewarding SERVPRO® career opportunities near you is easy! We look forward to hearing from you.
All employees of a SERVPRO® Franchise are hired by, employed by, and under the sole supervision and control of an independently owned and operated SERVPRO® Franchise. SERVPRO® Franchise employees are not employed by, jointly employed by, agents of, or under the supervision or control of Servpro Franchisor, LLC, in any manner whatsoever.
Apply here.
Career Development
Service to the Community
Being Part of a Team
Stability & Growth