Benefits:

401(k)
401(k) matching
Bonus based on performance
Company car
Competitive salary
Dental insurance
Opportunity for advancement
Vision insurance

Join a leader in the restoration industry and help communities rebuild after disaster. SERVPRO of Lake Geneva is seeking a driven, organized, and people-oriented Project Manager to oversee emergency mitigation jobs from start to finish. This role is ideal for someone who thrives in a fast-paced environment, enjoys leading a team, and takes pride in helping customers through some of their toughest days. If you’re ready to grow your career with a respected brand that values quality, integrity, and teamwork, we want to hear from you!

About the Role

We’re looking for a Mitigation Project Manager who thrives in a fast-paced environment and enjoys solving problems under pressure. In this role, you’ll be the bridge between homeowners, insurance adjusters, crews, and subcontractors, ensuring restoration projects are completed efficiently, accurately, and with the highest level of customer care.

This position is ideal for someone with restoration, construction management, or insurance claims experience, but we also value backgrounds in facility management, carpentry, or customer service leadership where you’ve managed people, schedules, and high-stakes projects.

What You’ll Do

Lead and oversee residential and commercial water, fire, and mold remediation projects from start to finish
Write and review detailed scopes, estimates, and budgets (Xactimate proficiency preferred)
Coordinate crews, subcontractors, materials, and schedules to keep projects on track
Serve as the primary point of contact for homeowners, property managers, and insurance representatives
Manage 10–20+ projects simultaneously while balancing priorities and deadlines
Perform site inspections, job walks, and final sign-offs to ensure quality and compliance
Maintain clear documentation, photos, and reports for internal records and insurance claims
Mentor and coach technicians to uphold SERVPRO’s high standards of professionalism and customer service

What Makes You a Strong Candidate

Experience in: mitigation/restoration, construction management, insurance claims, or related industries
Technical skills: Xactimate (required), Microsoft Office, project management tools
Physical ability: comfortable with ladders, crawl spaces, attics, and occasional lifting (50+ lbs)
Soft skills: strong communication, empathy with customers in crisis, ability to defuse conflict, problem-solving, time management, and leadership
Certifications preferred: IICRC (WRT, ASD, FSRT, AMRT) or OSHA safety training

Why Join Us

Competitive salary + bonus opportunities
401(k) with company match
Paid time off and holidays
Ongoing training and industry certifications (we invest in your growth)
Opportunities for career advancement within SERVPRO’s national network

Make an Impact

Every day, you’ll be helping families and businesses recover from unexpected disasters, turning one of their worst days into the first step toward normalcy. If you’re motivated by problem-solving, people leadership, and making a difference, we’d love to have you on our team.

Apply today to start your career with SERVPRO.

Compensation: $55,000.00 - $70,000.00 per year

Picture yourself here fulfilling your potential.

At SERVPRO^®, you can make a positive difference in people’s lives each and every day! We’re seeking self-motivated, proactive, responsible, and service-oriented teammates to join us in our mission of helping customers in their greatest moments of need by repairing and restoring homes and businesses with an industry-leading level of service. With nearly 2,000 franchises all over the country, finding exciting and rewarding SERVPRO^® career opportunities near you is easy! We look forward to hearing from you.

All employees of a SERVPRO® Franchise are hired by, employed by, and under the sole supervision and control of an independently owned and operated SERVPRO® Franchise. SERVPRO® Franchise employees are not employed by, jointly employed by, agents of, or under the supervision or control of Servpro Franchisor, LLC, in any manner whatsoever.

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