Benefits:

401(k)
401(k) matching
Competitive salary
Dental insurance
Health insurance
Opportunity for advancement
Paid time off
Training & development
Vision insurance

A National Account Administrator plays a crucial role in supporting the smooth functioning of national accounts within an organization. They act as a central point of contact and provide administrative and operational support to the National Accounts team, ensuring exceptional customer service and efficient account management.

Key responsibilities

Customer support and communication: Serving as a point of contact for clients, addressing inquiries, and coordinating communication between customers, internal teams, and the National Accounts team.
Account administration and support: Coordinating account setup and maintenance, processing orders and transactions, and ensuring compliance with company policies and financial regulations.
Operational coordination: Facilitating field service activities for key accounts, managing contract tracking documents, and coordinating inputs from legal and management teams.
Financial support: Processing invoices and payments, assisting with budget preparation, and preparing financial reports and statements.
Workflow management: Maintaining positive workflow processes and ensuring efficient handling of all account-related tasks.

Essential skills

Organizational skills: Effectively managing tasks, documents, and workflows to ensure smooth operations.
Communication skills: Building rapport, actively listening to clients' needs, and providing clear, consistent communication, both written and verbal.
Customer service orientation: Providing exceptional service, responding promptly to inquiries, and demonstrating a genuine commitment to client satisfaction.
Attention to detail: Ensuring accuracy in financial records, invoices, and contracts.
Proficiency in accounting software and tools: Utilizing accounting software and potentially sales software like Salesforce to manage accounts and track data.

Work remote temporarily due to COVID-19.

Compensation: $20.00 - $22.00 per year

Picture yourself here fulfilling your potential.

At SERVPRO^®, you can make a positive difference in people’s lives each and every day! We’re seeking self-motivated, proactive, responsible, and service-oriented teammates to join us in our mission of helping customers in their greatest moments of need by repairing and restoring homes and businesses with an industry-leading level of service. With nearly 2,000 franchises all over the country, finding exciting and rewarding SERVPRO^® career opportunities near you is easy! We look forward to hearing from you.

All employees of a SERVPRO® Franchise are hired by, employed by, and under the sole supervision and control of an independently owned and operated SERVPRO® Franchise. SERVPRO® Franchise employees are not employed by, jointly employed by, agents of, or under the supervision or control of Servpro Franchisor, LLC, in any manner whatsoever.

(if you already have a resume on Indeed)