Are you motivated by a drive to serve others and achieve results? Do you thrive as an independent yet collaborative team player who takes initiative and gets things done? Are you comfortable with a fast-paced work environment where urgency is key? Do you have a keen eye for detail and ensure thoroughness in your work? If so, we welcome you to join our exceptional team!
Join the Paul Davis Team!
Office Coordinator
$48,000 - $56,000 (depending on experience) + benefits!
Our Office Coordinator plays a pivotal role in the daily operations of our office and team, serving as the main contact point for our visitors/customers, helping to drive, organize and connect our daily operations and teams together. You are a master organizer, love people and driving culture and also know how to prioritize and get things done.
Essential Duties/Responsibilities
- Welcoming visitors and identifying the purpose of their visit before directing them to the appropriate department/area
- Answer multi-line phone system
- Coordinate staff meetings for managers and their teams
- Be a brand ambassador
- Possess excellent written and communication skills
- Must be detail-oriented and have excellent organizational skills
- Must have multitasking capabilities and technical prowess
- Personable demeanor on the telephone and in-person
- Have an unwavering dedication to customer service
- Maintain comprehensive and accurate records
- Order company clothing for the team
- Assist with onboarding/preparing for new team members
- Take excellent detailed messages
- All other duties as assigned
Competency – Knowledge, Skills, and Abilities:
- Knowledge of Microsoft Office applications (Outlook, Word, Excel, PowerPoint, Adobe, One Drive, Share Point)
- Excellent Communication skills
- Ability to be assertive, empathetic, inspiring, and engaging with others
- Ability to learn and operate our primary operating systems
- Ability to answer and communicate with customers via phone and email
- Ability to work with office equipment
- Ability to work independently
- Ability to pass and maintain a satisfactory background check
- Ability to operate a vehicle safely
- Stress Management and Composure
- Problem Solving and Conflict Resolution
- Maintain a level of confidentiality
- Follow the Paul Davis Values, Vision, Mission, and 10 Serving Basics
Required Education and Experience:
- High school diploma
- Customer service experience
- 2+ years in an administrative position
Make an impact now: Since 1966, has been serving people in their time of need when facing disaster and having their worst day. We are a customer, employee and client focused company, passionately serving our community in its time of need and becoming an indispensable partner to our clients though our dedicated work! WE ARE PAUL DAVIS!
Reasonable Accommodation for Disability
Any applicant or employee, who believes that a reasonable accommodation is required for purposes of federal or provincial disability law is required to contact Human Resources to begin the interactive exchange process.
Disclaimer
Paul Davis Restoration is an equal opportunity employer and employment equity employer. Paul Davis Restoration provides equal employment opportunity to all individuals regardless of their race, color, creed, religion, gender, age, sexual orientation, national origin, disability, veteran status, or any other characteristic protected by the province, federal, or local law.
Since 1966, Paul Davis has been an industry leader in the areas of property damage mitigation, reconstruction and remodeling. With more than 370 offices in our franchise network, the company serves residential, institutional, and commercial customers and clients across the United States and Canada.
We have built our heritage one project at a time, establishing a reputation for performance, integrity and responsibility among customers and carriers alike. Whether property damage is caused by water, fire, smoke, storms or other disasters, we deliver on our promise to deliver excellence, expertise and a customer experience that is second to none. At Paul Davis, our passion for quality drives everything we do.
Our Vision:
To Provide Extraordinary Care While Serving People In Their Time Of Need.
Our Values:
Deliver What You Promise
Respect The Individual
Have Pride In What You Do
Practice Continuous Improvement
Our Mission:
To provide opportunities for great people to deliver Best in Class results