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Restoration Crew Chief Lebanon

Restoration Crew Chief

Full Time • Lebanon
Benefits:
  • 401(k)
  • Bonus based on performance
  • Dental insurance
  • Free uniforms
  • Health insurance
  • Paid time off
  • Training & development
  • Vision insurance
The Crew Chief at Servpro of Wilson County leads restoration projects, ensuring high-quality service delivery and a positive customer experience. As a key representative of SERVPRO®, they embody the company’s “Here to Help®” philosophy.

Key Responsibilities:
  • Inspect property damage and develop custom mitigation and restoration plans tailored to each situation.
  • Lead restoration and mitigation projects from start to finish, ensuring efficiency, professionalism, and quality outcomes.
  • Supervise and coach technicians, reinforcing best practices in restoration techniques, safety procedures, and equipment use.
  • Serve as a point of contact between clients, insurance reps, and the team, promoting clear communication and exceptional service.
  • Provide hands-on support in the field, assisting with tasks like water removal, drying, fire damage cleanup, and mold remediation.
  • Ensure tools and vehicles are properly maintained and stocked to support job readiness.
  • Track progress, adapt strategies as needed, and maintain compliance with industry regulations such as IICRC and OSHA.
  • Keep thorough documentation, including equipment usage, moisture readings, and restoration reports.
  • Respond to urgent service calls and take part in the rotating on-call schedule.
  • Foster a safe, supportive work environment by upholding company standards and safety protocols. 
Qualifications:
  • High school diploma or recognized equivalent (GED).
  • Valid driver’s license with a clean driving history.
  • Ability to pass a background check.
  • Willing to work flexible hours, including evenings, weekends, and take part in an on-call schedule.
  • IICRC certifications (WRT, ASD, FSRT, AMRT) must be current.
  • At least 1 years’ experience in restoration, mitigation, or a closely related field preferred.
  • Supervisory or leadership background in the industry is a strong asset.
  • Problem-solving mindset and ability to adapt quickly to evolving situations.
  • Strong communication, organization, and team leadership skills.
Physical & Environmental Demands
  • Must be able to lift 50 pounds.
  • Will work in varied conditions: confined spaces, overhead tasks, exposure to chemicals, strong odors, and loud environments.
  • Respirator use may be required for safety.
Schedule & Availability
  • Full-time: Monday–Friday, 7:45 a.m.–5:00 p.m.
  • Expect overtime, including evenings and weekends as needed.
Compensation: $23.00 - $25.00 per hour

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.





All employees of a SERVPRO® Franchise are hired by, employed by, and under the sole supervision and control of an independently owned and operated SERVPRO® Franchise. SERVPRO® Franchise employees are not employed by, jointly employed by, agents of, or under the supervision or control of Servpro Franchisor, LLC, in any manner whatsoever.

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U.S. Equal Opportunity Employment Information (Completion is voluntary)

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

You are being given the opportunity to provide the following information in order to help us comply with federal and state Equal Employment Opportunity/Affirmative Action record keeping, reporting, and other legal requirements.

Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiring process or thereafter. Any information that you do provide will be recorded and maintained in a confidential file.

If you believe you belong to any of the categories of protected veterans listed below, please indicate by making the appropriate selection. As a government contractor subject to Vietnam Era Veterans Readjustment Assistance Act (VEVRAA), we request this information in order to measure the effectiveness of the outreach and positive recruitment efforts we undertake pursuant to VEVRAA. Classification of protected categories is as follows:

A "disabled veteran" is one of the following: a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or a person who was discharged or released from active duty because of a service-connected disability.

A "recently separated veteran" means any veteran during the three-year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service.

An "active duty wartime or campaign badge veteran" means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense.

An "Armed forces service medal veteran" means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985.

WHY CONSIDER A CAREER WITH SERVPRO?

Career Development
Service to the Community
Being Part of a Team
Stability & Growth