Restoration Technician Knoxville

Restoration Technician

Full Time • Knoxville
Benefits:
  • 401(k)
  • Opportunity for advancement
  • Paid time off
  • Training & development

Do you like helping people and working with your hands? Are you interested in being part of a growing team in a well-established organization? Are you looking to be part of a company where you know your hard work will pay off?

Our Restoration Technician position may be the right fit for you. The role is among the most crucial in our organization as you will be on the front lines helping serve our customers by restoring their homes and businesses in a critical time of need.

The Team Pope Franchise is looking for individuals who want to step into an exciting and important role. If you are hardworking, a team player, dependable, honest, customer service oriented, willing to learn, and looking for an opportunity to further your career, we invite you to apply.


Duties and Requirements

  • Work closely with Restoration Supervisor to ensure customers’ needs are met.
  • Respond to a variety of emergency and non-emergency service requests including fire & water damage mitigation, mold remediation, HVAC ductwork cleaning, board up/temporary repairs.
  • Perform restoration production processes as scheduled (demolition, cleaning, content manipulation, etc.) and ensure quality control, this is a labor-intensive position.
  • Thoroughly document the job process, from start to finish, in real-time using the latest technology.
  • Maintain a clean job site and company vehicle.
  • Must be able to pass a background check and drug screening.
  • Must possess a clean driving record.
  • Must occasionally be able to respond to losses 24 hours a day, 7 days a week during a rotating on-call shift schedule.
  • Ability to sit/stand/walk for long periods of time; repetitively push/pull/carry objects; lift a minimum of 50 pounds regularly and up to 100 occasionally with assistance; climb ladders, work at ceiling heights or in tight spaces.

What we offer

  • Paid vacation, sick leave, and holiday pay.
  • Insurance (health, vision, dental) after the eligibility time period.
  • 401K with company match after the eligibility time period.
  • Career growth potential.
About SERVPRO and our franchise

  • SERVPRO is a nationally known and respected brand.
  • SERVPRO is a recession-resistant industry that has continued to experience growth even during economic downturns.
  • SERVPRO is the leading restoration company in the industry, and Team Pope's franchise owners have over 30 years experience in the SERVPRO system
Key Responsibilities

  • Respond promptly to emergency situations, including water damage, fire damage.
  • Evaluate and perform restoration activities including but not limited to, water extraction, fire damages, set-up of specialty equipment, and demolition.
  • Load, inventory, and maintain work vehicles with tools, equipment, and all necessary supplies for each project.
  • Effectively communicate , job site findings, equipment, and tool requirements for the worksite with supervisors.
  • Maintain open and clear communication with clients, addressing their concerns and explaining the restoration process.
  • Perform restoration and cleanup tasks, including water extraction, drying and site clean-up
Position Requirements

  • Valid driver’s license
  • Willingness to work occasional on-call shifts, including evenings, weekends, and holidays.
  • Previous experience in restoration, construction, or a related field is preferred.
  • IICRC certification is a plus.
  • Pass background check

Skills/Physical Demands/Competencies

  • Ability to lift a minimum of 50 pounds regularly, occasionally up to 100 pounds with assistance.
  • Ability to climb ladders, work at ceiling heights, work in tight spaces (e.g., crawl spaces, attics)
  • Ability to repetitively push/pull/lift/carry objects.
  • Ability to work with/around cleaning agents.

Each SERVPRO® Franchise is Independently Owned and Operated. 

All employees of a SERVPRO Franchise are hired by, employed by, and under the sole supervision and control of an independently owned and operated Servpro Franchise.  
Compensation: $16.00 - $22.00 per hour




All employees of a SERVPRO® Franchise are hired by, employed by, and under the sole supervision and control of an independently owned and operated SERVPRO® Franchise. SERVPRO® Franchise employees are not employed by, jointly employed by, agents of, or under the supervision or control of Servpro Franchisor, LLC, in any manner whatsoever.

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WHY CONSIDER A CAREER WITH SERVPRO?

Career Development
Service to the Community
Being Part of a Team
Stability & Growth