Office Administrator
Full Time • Pleasant Hill
Benefits:
- Opportunity for advancement
- Paid time off
- Training & development
Office Administrator
Pleasant Hill, CA
Part-Time (20–25 hours/week to start), In-Person
Pay Range: $20–$24/hour
Part-Time (20–25 hours/week to start), In-Person
Pay Range: $20–$24/hour
About Us
Lightspeed Restoration of Pleasant Hill is a new and growing, community-focused, family-owned and operated business serving the Pleasant Hill/Concord area. We specialize in water, fire, and mold remediation and full rebuild services, helping customers recover from unexpected property damage. As a young business, we are still building our systems and workflows—which means this role will evolve quickly and often. Job responsibilities may shift frequently as we grow, and we’re looking for someone who can adapt and help shape what the role becomes.
Overview of the Position
We are hiring an Office Administrator to support both field operations and internal administrative functions. You’ll work directly with the owner and team to manage communication, track job progress, maintain organization, and help ensure the company runs smoothly day to day. This is a key support role that involves a mix of customer service, internal coordination, and operational tasks.
Primary Duties and Responsibilities
- Assist the owner with various day-to-day tasks and priorities
- Communicate with customers via phone and email, providing updates and follow-ups
- Coordinate with technicians in the field to track progress and provide support
- Write and send daily job status recaps to customers and to the owner
- Call vendors and third parties to follow up on invoices and payments
- Keep the warehouse clean and organized
- Maintain and update spreadsheets used for tracking jobs, materials, and billing
- Place material orders as directed by the owner
- Take on additional admin responsibilities as the business grows
- Communicate with customers via phone and email, providing updates and follow-ups
- Coordinate with technicians in the field to track progress and provide support
- Write and send daily job status recaps to customers and to the owner
- Call vendors and third parties to follow up on invoices and payments
- Keep the warehouse clean and organized
- Maintain and update spreadsheets used for tracking jobs, materials, and billing
- Place material orders as directed by the owner
- Take on additional admin responsibilities as the business grows
Skills and Qualifications
- Strong communication skills, both written and verbal
- Comfortable using email, spreadsheets, and general office software
- Ability to multitask and adapt to shifting priorities
- Professional demeanor and a strong sense of accountability
- Positive attitude and a willingness to pitch in on a wide range of tasks
- Detail-oriented and organized
- Comfortable using email, spreadsheets, and general office software
- Ability to multitask and adapt to shifting priorities
- Professional demeanor and a strong sense of accountability
- Positive attitude and a willingness to pitch in on a wide range of tasks
- Detail-oriented and organized
Bonus Points:
- Experience supporting restoration, construction, or trades-based businesses
- Prior experience in administrative, dispatch, or customer service roles
- Prior experience in administrative, dispatch, or customer service roles
Growth Potential
This role is ideal for someone looking to grow with a small business. While the position begins as part-time (20–25 hours/week), we anticipate evolving the role into a full-time position as the company expands. There will be plenty of opportunities to take on more responsibility and shape your future role within the company.
Equal Opportunity Employer Statement
Lightspeed Restoration of Pleasant Hill is proud to be an Equal Opportunity Employer. We welcome applicants of all backgrounds and consider qualified individuals with criminal records in a manner consistent with applicable laws.
Compensation: $20.00 per hour
Lightspeed Restoration franchises come to the aid of residential and commercial customers who have been impacted by water and fire damage and indoor air quality issues. Our technicians tackle water, fire, mold, and storm damage. No two jobs are alike so you'll get to take on new challenges every day.
Lightspeed provides paid training to bring technicians up to speed on industry best practices and the latest technologies. Technicians who demonstrate expertise and leadership skills can move into supervisor, estimator, and project manager roles.
If you're searching for a career that allows you to help people in their greatest time of need, makes a real difference in your community, and provides stability - consider joining the Lightspeed Restoration team. Our technicians are at the heart of everything we do. We're looking for people who find purpose in restoring homes and hope after disasters.
This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to Lightspeed Restoration Corporate.
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Premium compensation
Flexible scheduling
Career advancement opportunities
No industry experience required
Best-in-class training