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Commercial Janitorial Account Manager
Newport News, VA, 23602
Commercial Janitorial Account Manager
Full Time • Newport News, VA, 23602
Responsive recruiter
Now Hiring: Commercial Cleaning Account Manager
Looking to lead a team where people genuinely care about one another—and where your work makes a real difference every day?
At ServiceMaster, we’re a family-owned company built on trust, teamwork, and a shared commitment to doing the job right.
At ServiceMaster, we’re a family-owned company built on trust, teamwork, and a shared commitment to doing the job right.
We're looking for a dependable, people-focused Account Manager who enjoys leading teams, building client relationships, solving problems, and taking pride in a job well done.
This isn't a desk job! You'll spend your evenings in the field, supporting employees, visiting client facilities, inspecting work, and ensuring our teams have what they need to succeed.
What You'll Do
- Oversee daily cleaning operations at assigned commercial facilities throughout Williamsburg and Hampton Roads.
- Lead, coach, and support supervisors and frontline cleaning employees.
- Build positive relationships with clients and respond promptly to their needs.
- Conduct regular facility inspections to ensure quality standards are met.
- Coordinate staffing, scheduling, training, and employee performance.
- Address operational challenges and develop practical solutions.
- Promote employee retention through clear expectations, accountability, and recognition.
Every day brings something different.
What Success Looks Like
- Your employees understand what's expected and feel supported.
- Your facilities are consistently clean, safe, and well-maintained.
- Your clients trust you to communicate and follow through.
- Your team works together to solve problems.
- You take pride in building strong relationships and delivering dependable service.
Why Experienced Leaders Choose ServiceMaster
We're a family-owned company with decades of experience serving Hampton Roads.
Our leadership team believes in giving managers the autonomy to make decisions while providing the support they need to succeed.
You'll have direct access to company leadership, established systems, recruiting support, and the resources necessary to build strong teams—not simply maintain them.
Benefits You'll Appreciate
We're a family-owned company with decades of experience serving Hampton Roads.
Our leadership team believes in giving managers the autonomy to make decisions while providing the support they need to succeed.
You'll have direct access to company leadership, established systems, recruiting support, and the resources necessary to build strong teams—not simply maintain them.
Benefits You'll Appreciate
- Vehicle Allowance
- Company cell phone & laptop
- Paid holidays & PTO
- Health, dental & vision insurance
- 401(k) with top-tier matching
- Performance-based bonuses
- Flexible workspace at our Newport News office
What We're Looking For
You may be an excellent fit if you have:
- Previous experience supervising employees or managing daily operations.
- Strong communication, organization, and problem-solving skills.
- A customer-service mindset and the ability to build positive relationships.
- Experience training, coaching, and holding employees accountable.
- The ability to manage multiple priorities and work independently.
- A willingness to work evenings and travel between assigned facilities.
Commercial cleaning or facilities management experience is valuable, but we're equally interested in exceptional operations leaders who know how to build great teams.
If you’re looking for a leadership role that aligns with your values and your vision for success, apply today. We’re ready to welcome you into the ServiceMaster family.
Compensation: $45,000.00 - $50,000.00 per year
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
Built on a foundation of great brands and employees with a passion for service, our vision is to be the leading provider of essential services through empowered people, world-class customer service and convenient access. By joining ServiceMaster, you'll be part of a talented network of employees with a shared vision.
Our environment is a diverse community where successful people work together to achieve common goals.
This franchise is independently owned and operated by a ServiceMaster Clean® franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this location should be made directly to the franchisee, and not to The ServiceMaster Company, LLC.
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Competitive Compensation
Paid Time-Off*
Flexible Schedules
No Weekends & Holidays*