Marketing Manager Grand Rapids

Marketing Manager

Full Time • Grand Rapids
Responsive recruiter
Benefits:
  • 401(k)
  • Company car
  • Competitive salary
  • Opportunity for advancement
  • Paid time off
  • Training & development
Summary
Do you love working with people and educating them? Do you enjoy engaging with people in person and through social media platforms? 
 
As a Marketing Manager with SERVPRO you play a pivotal role in building our brand and educating people about the services that we offer. You will be responsible for engaging with current and potential customers utilizing various Marketing techniques. 
 
We are a growing company and looking to add to our Marketing team! 

We have a sincere drive toward the goal of helping make fire and water damage “Like it never even happened!”  

We are a family owned, and veteran ran company with a welcoming and energetic culture.   

Benefits 
  • 401(k) 
  • Competitive compensation
  • PTO (Paid Time Off)
  • Training and Development
  • Opportunities for Advancement 
  • Company provided vehicle
Primary Roles and Responsibilities
  • Manage all marketing efforts and materials
    • Budget for Marketing efforts
    • Website maintenance
    • Google Business profile oversite
    • Google Analytics oversite
  • Conduct 2-3 Marketing/Canvasing days per week visiting potential new clients and existing clients
  • Ensure company involvement in local Chamber of Commerce’s
    • Attend meetings/luncheons
    •  Look for opportunities to sponsor local events
  • Attend industry trade shows up to 5 times per year
    • Keep up to date on trade shows and assure company presence
  • Follow up with current clients and obtain Google reviews
    • Assist Project Manager’s with completing final walkthroughs of completed jobs, and requesting Google reviews
    • Track Google reviews that have been requested and obtained, with a goal of obtaining a Google review from every client
  • Utilize social media for new and existing client engagement
    • Minimum of 3 social media posts a week
  • Monitor key word search results for Search Engine Optimization (SEO) and track competitor results
  • Track attribution to incoming business
  • Perform other job duties as assigned   
Necessary Experience and Skill Set
  • Bachelor’s degree in Marketing, Business Administration or related field preferred
  • Ability to meet new or different people in difficult situations
  • Strong understanding of Google Analytics and Social Media platforms
  • Proven track record of successful marketing efforts
  • Excellent communication, organizational, and multitasking skills
  • Excellent attention to detail and problem-solving skills
  • Goal oriented and results driven
Physical and Work Environment Requirements
  • Occasionally – Lifting objects up to 50 lbs.
  • Constant – Sitting, walking, working with hands, using computer, using telephone, driving. 
Normal Working Hours, Additional Working Hours, and Travel Requirements 
This is a full-time position working hours varying between 7:00am-7:00pm, Monday–Friday, minimum of 40 hours per week. This position requires occasional longer hours (beyond 8 hours a day), including some evening and weekend work. This position requires regular travel throughout service areas in a company provided vehicle (while working). 
Compensation: $22.00 - $26.00 per hour




All employees of a SERVPRO® Franchise are hired by, employed by, and under the sole supervision and control of an independently owned and operated SERVPRO® Franchise. SERVPRO® Franchise employees are not employed by, jointly employed by, agents of, or under the supervision or control of Servpro Franchisor, LLC, in any manner whatsoever.

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WHY CONSIDER A CAREER WITH SERVPRO?

Career Development
Service to the Community
Being Part of a Team
Stability & Growth