Benefits:

401(k) matching
Dental insurance
Health insurance
Opportunity for advancement
Training & development
Vision insurance

Overview:
SERVPRO of Fort Walton Beach is seeking an organized and proactive Project Coordinator to join our dedicated team. This full-service restoration and construction company provides exceptional customer service while ensuring projects are executed efficiently. In this role, you will assist with customer service duties, manage Xactanalysis and other platform updates, and support project coordination across various stages. You will also be responsible for ensuring program compliance per project, working closely with internal teams to ensure smooth communication and project success.

Key Responsibilities:

Provide excellent customer service, addressing inquiries, project updates, and concerns in a professional manner.
Assist with Xactanalysis and ensure that platform updates are accurate and timely.
Coordinate project schedules, timelines, and documentation for effective project management.
Ensure program compliance for each project, ensuring all work adheres to relevant guidelines and standards.
Collaborate with field teams, project managers, and other departments to ensure timely delivery of services.
Monitor and update project files and status in relevant software platforms.
Assist in the creation and submission of project documentation, estimates, and invoicing.
Communicate effectively with customers to ensure their needs and expectations are met.
Help maintain accurate records of customer interactions and project progress.
Provide administrative support for various aspects of the project lifecycle, from initiation to completion.

Qualifications:

Prior experience in project coordination, customer service, or a similar role is preferred.
Proficiency with Xactanalysis and other related software platforms.
Prior experience with Xactimate and property insurance is a plus.
Excellent communication skills, both written and verbal.
Strong organizational and multitasking abilities, with attention to detail.
Ability to work independently and in a team environment.
Strong problem-solving skills and the ability to think on your feet.
Experience with program compliance, ensuring all project guidelines are followed, is highly desired.
Prior experience in the restoration or construction industry is a plus but not required.
Positive, results-oriented attitude with a focus on customer satisfaction.

Why Join Us:
At SERVPRO of Fort Walton Beach, you'll be part of a team dedicated to providing high-quality restoration and construction services. We offer a collaborative work environment, growth opportunities, and a chance to make a significant impact in the community. As a Project Coordinator, you will gain hands-on experience in project management while working alongside a team of professionals committed to excellence.

How to Apply:
If you're organized, tech-savvy, and eager to help lead projects to success, we'd love to hear from you! Please send your resume to nikki@servprodestin.com

We look forward to welcoming a new team member who shares our commitment to customer satisfaction, program compliance, and project excellence!

Compensation: $21.00 - $24.00 per hour

Picture yourself here fulfilling your potential.

At SERVPRO^®, you can make a positive difference in people’s lives each and every day! We’re seeking self-motivated, proactive, responsible, and service-oriented teammates to join us in our mission of helping customers in their greatest moments of need by repairing and restoring homes and businesses with an industry-leading level of service. With nearly 2,000 franchises all over the country, finding exciting and rewarding SERVPRO^® career opportunities near you is easy! We look forward to hearing from you.

All employees of a SERVPRO® Franchise are hired by, employed by, and under the sole supervision and control of an independently owned and operated SERVPRO® Franchise. SERVPRO® Franchise employees are not employed by, jointly employed by, agents of, or under the supervision or control of Servpro Franchisor, LLC, in any manner whatsoever.

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