As the General Manager for Paul Davis Restoration, this employee is responsible for the management, operation and business development of the entire company. This would include all jobs that are run through the franchise as well as the growth and overall profitability of the company.
Reports to: President
Office Location: Portsmouth, NH
Hours: M-F 8am to 5pm.
Employee will have direct oversight and control over all business operations. This will include, but will not be limited to:
· Professionally represent the PDR brand and its’ basic principles of honesty and integrity
· Coordinate and discuss financial/operational matters on a regular basis with the appropriate leadership
· Oversight of all day to day operations of PDR of Boston North, Southern NH & ME franchise
· Profit and Loss of the franchise
· Assist in management of Accounting functions including AR and AP with assistance from CFO and global accounting team.
· Oversight of any Division Managers, Project Managers, Project Coordinators, Field Technicians and any other employee who reports directly to franchise.
· Ensure proper communication between divisions
· Review and address staffing and operational changes needed by divisions as necessary
· Coordinate and discuss performance including financials and operational performance with all division managers
· Implement and administer annual performance evaluations for all managers and office staff.
· Provide assistance and oversight in regards to estimating in all diciplines
· Will ensure Standard Operating procedures are followed for all divisions
· Will develop workflows consistent with driving efficiencies and establishing a sense of urgency where needed.
· Responsible for completion of bonus reports for all divisions on a monthly basis.
· Assist in preparing commercial proposals for bid work on a T&M basis
· Responsible for management of compliance with all SLA and PDRI Scorecard measurements
· Recruit and onboard sub-contractor trades as needed for all divisions. This could include, but is not limited to; sub labor, dry cleaning, upholstery cleaning, carpet cleaning, HVAC cleaning, industrial hygienists, general carpentry, plaster, finished flooring, roofing, etc.
· Will implement the HASP (Health and Safety Plan) that has already been developed for MA operations.
· Responsible for maintaining and developing vendor relationships
Required Education and Experience
· Bachelor’s Degree or multiple years’ experience in Construction Management, Business Management or related field
· Five plus years’ experience in a management role
· Experience with reading and interpreting financial statements.
Preferred Education and Experience
· Experience in restoration or construction field
· Experience in a Project Management and/or Estimator role
· Experience with Restoration Management Software (RMS)
· Sales experience
· General Contractor’s License
· Leadership Development Trainings
· IICRC certifications
Benefits:
· Base alary plus Commission
· A company vehicle, laptop & cell phone
· Healthcare, Dental & Vision plans
· 401k Retirement plan with company Match
· Paid time off
· Holiday Pay
· Disability Insurance
· Referral Program
· Tenure Program
· Paid Holiday, Vacation and Sick Days
· Company Apparel Provided
· Opportunity for advancement
· Training & development
Since 1966, Paul Davis has been an industry leader in the areas of property damage mitigation, reconstruction and remodeling. With more than 370 offices in our franchise network, the company serves residential, institutional, and commercial customers and clients across the United States and Canada.
We have built our heritage one project at a time, establishing a reputation for performance, integrity and responsibility among customers and carriers alike. Whether property damage is caused by water, fire, smoke, storms or other disasters, we deliver on our promise to deliver excellence, expertise and a customer experience that is second to none. At Paul Davis, our passion for quality drives everything we do.
Our Vision:
To Provide Extraordinary Care While Serving People In Their Time Of Need.
Our Values:
Deliver What You Promise
Respect The Individual
Have Pride In What You Do
Practice Continuous Improvement
Our Mission:
To provide opportunities for great people to deliver Best in Class results