Mitigation-Restoration Estimator
Full Time • Monroe
Benefits:
- 401(k) matching
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
SERVPRO® of Monroe/West Monroe Mitigation-Restoration Estimator
Summary
Summary
The Mitigation Estimator monitors incoming leads from conversion to active job status through completion of work and insurance carrier and/or customer invoicing. The Mitigation Estimator works closely with Production to develop estimates by reviewing scope of work and ensuring file documentation is accurate and complete.
Primary Roles and Responsibilities
- Monitor job file status to ensure accuracy of file documentation daily.
- Communicate daily with Production staff to ensure all required documentation is captured onsite at point of task.
- Create estimates based on scope, photographs and other information provided by Production staff.
- Monitor carrier Service Level Agreements and ensure all client requirements are met.
- Maintain internal and external communications with stakeholders.
- Review datapoints to reflect accurate KPIs.
- Perform internal audit of file documentation to ensure estimate captures all work performed.
- Perform initial, daily, and final upload of mitigation files for carrier review and approval.
- Perform job close-out activities, including coordination with billing/accounting team to ensure proper invoicing.
- Assist other departments as needed.
Necessary Experience and Skill Set
- Ability to work in a fast-paced environment
- Effective, professional written and oral communication
- Proficiency in utilization of various digital tools and technologies to complete job tasks efficiently
- Critical thinking and problem-solving skills
- Team player
- Proactive, resourceful, and adaptable
- Experience in restoration, construction, or insurance industry is a plus
Formal Education/Training
- High school diploma/GED is required.
- 3+ years of professional experience preferred.
Physical and Work Environment Requirements
This is a sedentary role in an office environment; however, some travel may be required.
Normal Working Hours, Additional Working Hours, and Travel Requirements
This is a full-time position, working 7:45 a.m.–5:00 p.m., Monday–Friday. Flexibility in hours may be needed depending on business needs. Occasional travel may be required.
Compensation: $18.00 - $22.00 per hour
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
Picture yourself here fulfilling your potential.
At SERVPRO®, you can make a positive difference in people’s lives each and every day! We’re seeking self-motivated, proactive, responsible, and service-oriented teammates to join us in our mission of helping customers in their greatest moments of need by repairing and restoring homes and businesses with an industry-leading level of service. With nearly 2,000 franchises all over the country, finding exciting and rewarding SERVPRO® career opportunities near you is easy! We look forward to hearing from you.
All employees of a SERVPRO® Franchise are hired by, employed by, and under the sole supervision and control of an independently owned and operated SERVPRO® Franchise. SERVPRO® Franchise employees are not employed by, jointly employed by, agents of, or under the supervision or control of Servpro Franchisor, LLC, in any manner whatsoever.
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