Benefits:

Dental insurance
Paid time off
Training & development
Vision insurance
401(k)

🔥 Mitigation Manager – Lead & Elevate Our Restoration Team

We’re looking for a hands-on Mitigation Manager to lead our water, mold, fire, and smoke restoration division. In this critical role, you’ll oversee projects from start to finish, manage field teams, and ensure excellence in service, compliance, and customer satisfaction.

If you’re a seasoned mitigation pro with strong leadership skills and IICRC certifications—or on your way there—this is your chance to take the lead and grow with a top-performing team.

🚨 What You’ll Be Doing:

Lead and support Project Managers, Lead Techs, and Mitigation Technicians
Ensure jobs meet quality standards, deadlines, and documentation accuracy
Visit job sites to monitor progress, safety, and customer satisfaction
Coordinate scheduling, dispatch, and equipment logistics
Approve estimates and job documentation (Xactimate or similar)
Collaborate with insurance adjusters, agents, and clients to resolve claims
Train, mentor, and develop your team for continuous improvement
Maintain profitability by managing labor, materials, and timelines
Ensure all safety and compliance policies (OSHA, IICRC) are followed
Handle escalated job-site issues or customer concerns
Assist with large-loss jobs and emergency planning

🧩 What We’re Looking For:

High school diploma or GED required; college degree a plus
5+ years in mitigation/restoration, with 2+ years in a leadership role
Valid driver’s license and clean driving record
IICRC Certifications preferred: WRT, ASD, AMRT, FSRT
Strong communication, leadership, and problem-solving skills
Proficiency in Xactimate and digital job management tools
Solid knowledge of the insurance claims process
On-call availability as needed

💪 Physical Requirements:

Lift up to 70 lbs and work in tight, high-moisture environments
Frequent standing, walking, crawling, and climbing
Must use respirators and safety gear as required

🎯 Why Join Us:

Lead a respected, high-performing mitigation team
Competitive pay, bonuses, and training opportunities
Work for a trusted name in restoration
Make a difference helping people recover from unexpected disasters

📩 Ready to lead with impact? Apply now and join a team that puts quality and care first.

Compensation: $20.00 - $26.00 per hour

Built on a foundation of great brands and employees with a passion for service, our vision is to be the leading provider of essential services through empowered people, world-class customer service and convenient access. By joining ServiceMaster, you'll be part of a talented network of employees with a shared vision.

Our environment is a diverse community where successful people work together to achieve common goals.

This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to The ServiceMaster Company, LLC.

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Do you have any of the following IICRC Certifications: WRT, ASD, OCT, FSRT?*

Do you have experience with any of the following software programs: Outlook, Excel, Clerk of the Works, Xactimate, XactAnalysis, Symbility, DASH, MICA, DRYTRACK, MITIGATE?*

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