Paul Davis Restoration is currently looking for an Inside Project Coordinator at our Worcester office.

At Paul Davis, we provide services to clean up and repair damage to commercial, residential and institutional properties due to storm, fire, water, mold: or other disasters. We thrive in helping home owners put their lives together after a traumatic event. If you like helping others and would enjoy the reward of working in a fast-paced environment, come join us.

The Paul Davis Project Coordinators are the ENGINE that drives the ship. The coordinators are vital to to successful project management and instrumental in ensuring compliance with any and all program requirements.

One major goal of the coordinator position is for the coordinators to become Subject Matter Experts in their disciplines and in program compliance. Program compliance will vary depending upon the source of any particular project.

Full-Time, Monday through Friday 8-5pm.

Duties and Responsibilities:

· Phone coverage at all times

· Make initial contact for all projects regardless of discipline

· Set up project in RMS

· Ensure projects are properly linked from RMS to XA and Claims Connect

· Responsible for date compliance with Customer Contacted and Inspection Scheduled

· Assist PM’s with remaining compliance tasks. Coordinators should be aware of where PM’s are with various projects and help to ensure compliance through the compliance tasks.

· Request updates from PM’s on projects especially when approaching compliance requirements.

· Monitor ConCon Operations Report on a daily basis. Request feedback and updates from PM’s for any projects that show up on report.

· Update and manage the Contractor Connection Dashboard

· Sort through all Xactware/XA/Claims Connect/Symbility emails. Distributed to the appropriate PM. Assist PM with answering questions, providing necessary feedback, making revisions etc.

· Maintain job files. Keep accurate records of all work done on ech project including work authorizations, contracts, certificates of completion and other pertinent documents.

· Assist PM’s with work authorizations and certificates of satisfaction.

· Schedule inspections and equipment pick ups.

· Dispatching on new mitigation losses: Once a job is set up, the coordinator is responsible for assigning technicians to the project and ensuring that they have all the information they need to comlpete the work effectively.

· Ensure documentation accuracy that may include photos, moisture readins, floor samples, and other information to meet program requirements

Qualifications:

· 2+ years’ experience in general office administration/management.

· Restoration, Construction or insurance industry experience preferred.

· Knowledge of RMS-Dash system preferred.

· Knowledge of Xactanalysis, and Xactimate systems a plus.

· Customer Service

· Microsoft Office suite (strong emphasis in Word & Excel) needed.

· Self-Starter and Highly Motivated.

· Ability to multitask in a fast-paced office environment.

· Strong written and verbal communication skills.

Benefits:

Health
Dental
Vision

Retirement Plan with company match

PTO
Long-Term Disability

Bonus opportunities
Referral Program

Compensation: $50,000.00 - $60,000.00 per year

Since 1966, Paul Davis has been an industry leader in the areas of property damage mitigation, reconstruction and remodeling. With more than 370 offices in our franchise network, the company serves residential, institutional, and commercial customers and clients across the United States and Canada.

We have built our heritage one project at a time, establishing a reputation for performance, integrity and responsibility among customers and carriers alike. Whether property damage is caused by water, fire, smoke, storms or other disasters, we deliver on our promise to deliver excellence, expertise and a customer experience that is second to none. At Paul Davis, our passion for quality drives everything we do.