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Emergency Services Coordinator Midlothian

Emergency Services Coordinator

Full Time • Midlothian
Benefits:
  • 401(k)
  • Bonus based on performance
  • Company parties
  • Dental insurance
  • Health insurance
  • Paid time off
  • Training & development
  • Vision insurance
  • Wellness resources
RVA Restoration is seeking a personable and highly motivated Emergency Services Coordinator in the Richmond area that is reliable, detail-oriented and hardworking. The Emergency Services Coordinator is responsible for assisting the Emergency Services Manager (ESM) with the coordination of the Emergency Services department processes and related activities. This is a full-time position with competitive pay and benefits. Drug testing and background checks will be completed prior to hiring. We are an Equal Opportunity Employer.
 
Who We Are: At RVA Restoration, we're dedicated to providing quality, timely and professional restoration and reconstruction services. When people in our community are faced with property damage, we are there to offer a helping hand! We understand that dealing with a disaster can be stressful and overwhelming, and our team of trained professionals is committed to making a meaningful difference in the lives of those in need as we restore their property.  

Why Join the Team: At RVA, we're on a mission. As frontline professionals, we have the privilege of offering comfort during times of loss, and we're experts in disaster response. We specialize and train in the intricate processes required to restore properties to how they looked before disaster struck. The passion, dedication, and heart of our team members at RVA Restoration has a lasting and positive impact on the people we work with, as well as thousands of people in our community. Joining our team provides you with the chance to make a difference, earn competitive pay, and enjoy numerous employee benefits in an environment where every day is engaging and meaningful.  
 
 
Our Core Values: 
  • Honors God & Family  
  • Humble Kind & Transparent 
  • Passionate to be the Best  
  • Does the Right Thing 
  • Fun! 
Key Responsibilities:
 
  • Receive emergency and non-emergency calls and prioritize according to urgency and importance
  • Absorb and relay detailed information across various platforms in a fast-paced environment
  • Create and manage schedule to dispatch work crews, vehicles and equipment to appropriate locations
  • Communicate with co-workers and customers to provide updates, resolve problems and handle requests to maintain unbroken chain of communication
  • Keep the ESM advised of time-sensitive and priority issues, ensuring appropriate follow-up
  • Document all communication and action on prospective and active projects in job management software and maintain job files with detail and accuracy
  • Administrative duties to include scheduling meetings, sending reminders, managing a calendar for ESM and organizing departmental events
 
Benefits: 
  • 100% Paid Healthcare Premium 
  • Vision Coverage 
  • Dental Insurance 
  • Paid Vacation 
  • 401K 
  • Life Insurance 
  • Flexible Spending Account 
  • Home Ownership Program 
  • Scholarship Program 
  • Gym Membership Program
Compensation: $19.00 - $21.00 per hour




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Benefits/Perks

Great Company Culture
100% Employer Paid Health Insurance
Vision & Dental Insurance
Life Insurance
Parental Leave
401(k)
Referral Program
Scholarship Program
Home Ownership Program