Our Brand Offers:
*Varies by location.
Call Center Representative
Full Time • Fully Remote - US
Benefits:
- 401(k)
- Bonus based on performance
- Company car
- Competitive salary
- Dental insurance
- Flexible schedule
- Health insurance
- Home office stipend
- Opportunity for advancement
- Paid time off
- Parental leave
- Relocation bonus
- Signing bonus
- Training & development
- Vision insurance
- Wellness resources
We are striving for a professional, and customer-focused individual to join our team as a Call Center Representative. The ideal candidate has prior experience in a similar role and always prioritizes customer satisfaction in all interactions. This position's primary responsibilities include taking outgoing calls to provide assistance and returning incoming calls from clients to address their needs.
**Key Responsibilities:**
1. **Manage Incoming Calls**: Respond to customer inquiries and concerns as the initial point of contact.
2. **Conduct Outbound Calls**: Reach out to customers to confirm their needs are addressed.
3. **Troubleshoot Issues**: Utilize product knowledge to identify and resolve customer problems.
4. **Record Keeping**: Maintain accurate records of customer interactions for future reference.
5. **Collaborate with Team**: Partner with colleagues and other departments to provide comprehensive support.
**Key Responsibilities:**
1. **Manage Incoming Calls**: Respond to customer inquiries and concerns as the initial point of contact.
2. **Conduct Outbound Calls**: Reach out to customers to confirm their needs are addressed.
3. **Troubleshoot Issues**: Utilize product knowledge to identify and resolve customer problems.
4. **Record Keeping**: Maintain accurate records of customer interactions for future reference.
5. **Collaborate with Team**: Partner with colleagues and other departments to provide comprehensive support.
This is a remote position.
Compensation: $10.00 - $15.00 per hour
Built on a foundation of great brands and employees with a passion for service, our vision is to be the leading provider of essential services through empowered people, world-class customer service and convenient access. By joining ServiceMaster, you'll be part of a talented network of employees with a shared vision.
Our environment is a diverse community where successful people work together to achieve common goals.
This franchise is independently owned and operated by a ServiceMaster Clean® franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this location should be made directly to the franchisee, and not to The ServiceMaster Company, LLC.
(if you already have a resume on Indeed)
Or apply here.
Competitive Compensation
Paid Time-Off*
Flexible Schedules
No Weekends & Holidays*