Our Brand Offers:
*Varies by location.
Call Center Representative
Full Time • Fully Remote - US
Benefits:
- 401(k)
- Bonus based on performance
- Company car
- Competitive salary
- Dental insurance
- Flexible schedule
- Health insurance
- Home office stipend
- Opportunity for advancement
- Paid time off
- Parental leave
- Relocation bonus
- Signing bonus
- Training & development
- Vision insurance
- Wellness resources
We are seeking a professional, conscientious, and customer-focused individual to join our team as a Call Center Representative. The ideal candidate has prior experience in a similar role and always prioritizes customer satisfaction in all interactions. This position's primary responsibilities include taking outgoing calls to provide assistance and returning incoming calls from clients to address their needs.
Key responsibilities include:
1. **Handling Incoming Calls**: Serve as the first point of contact for customers, addressing their inquiries and concerns effectively.
2. **Making Outbound Calls**: Follow up with customers to offer assistance and ensure their needs are met.
3. **Resolving Issues**: Identify and resolve customer issues using your knowledge of our products and services.
4. **Documentation and Reporting**: Accurately document customer interactions and maintain records for timely follow-up.
5. **Team Collaboration**: Work closely with team members and other departments to provide comprehensive support.
Key responsibilities include:
1. **Handling Incoming Calls**: Serve as the first point of contact for customers, addressing their inquiries and concerns effectively.
2. **Making Outbound Calls**: Follow up with customers to offer assistance and ensure their needs are met.
3. **Resolving Issues**: Identify and resolve customer issues using your knowledge of our products and services.
4. **Documentation and Reporting**: Accurately document customer interactions and maintain records for timely follow-up.
5. **Team Collaboration**: Work closely with team members and other departments to provide comprehensive support.
This is a remote position.
Compensation: $19.00 - $19.00 per hour
Built on a foundation of great brands and employees with a passion for service, our vision is to be the leading provider of essential services through empowered people, world-class customer service and convenient access. By joining ServiceMaster, you'll be part of a talented network of employees with a shared vision.
Our environment is a diverse community where successful people work together to achieve common goals.
This franchise is independently owned and operated by a ServiceMaster Clean® franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this location should be made directly to the franchisee, and not to The ServiceMaster Company, LLC.
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Competitive Compensation
Paid Time-Off*
Flexible Schedules
No Weekends & Holidays*