Benefits:

Bonus based on performance
Competitive salary
Training & development

The Construction Manager is responsible for managing a wide range of functions necessary to obtain and successfully execute construction projects. They are responsible for ensuring a high quality of service in all dealings with customers, clients, subcontractors and resource providers involved in construction services. This job description assumes that the Construction Manager has the support of a Construction Superintendent performing all construction field activities.

Primary Responsibilities

· Manage the customer experience and overall customer satisfaction

· Manage the client experience and overall client satisfaction

· Evaluate and sell projects

· Educate customers on construction process

· Develop scope of work for projects.

· Develop and review estimates

· Negotiate customer and/or client approval of project scope and estimate

· Negotiate terms and set expectations

· Collect deposits and draws

· Document and/or review job file to support the services provided

· Maintain communication with internal and external stakeholders

· Review budgets

· Manage expenses and assist in collecting final payment

· Recruit, train, and onboard personnel as needed

· Manage personnel

· Manage all warranty activities

· Ensure proper permits are acquired

· Identify and qualify subcontractors and resource providers

· Manage any equipment, tools, and materials (assets)

· Follow and oversee safe work practices and adherence to safety and risk management guidelines at all times

· Be familiar with and be able to execute all roles and responsibilities of the Construction Coordinator and Construction Superintendent

· Continued development of leadership and management skills, as well as restoration/construction expertise

· Perform other job duties as assigned

Education and Experience Requirements

· High school diploma/GED

· Project Management Professional (PMP) certification preferred

· Previous construction management experience

· Superb customer service track record

· Effective written and oral communication

· Basic computer skills including Word and Excel.

· Experience in restoration and/or construction preferred

Physical and Work Environment Requirements

· Walking and/or standing throughout the day

· Frequent driving and sitting

· Occasionally climbing ladders

· Occasionally exposed to extreme conditions such as heat

· The noise level at individual jobsites can be loud

Normal Working Hours, Additional Working Hours, and Travel Requirements

This is a full-time position, working hours varying between 8:00 a.m. and 5:00 p.m., Monday–Friday, 40 hours per week minimum. This position frequently requires long hours, working on-call, and weekend work. Travel is required and is primarily local. However, some out-of-area and overnight travel may be expected.

Picture yourself here fulfilling your potential.

At SERVPRO^®, you can make a positive difference in people’s lives each and every day! We’re seeking self-motivated, proactive, responsible, and service-oriented teammates to join us in our mission of helping customers in their greatest moments of need by repairing and restoring homes and businesses with an industry-leading level of service. With nearly 2,000 franchises all over the country, finding exciting and rewarding SERVPRO^® career opportunities near you is easy! We look forward to hearing from you.

All employees of a SERVPRO® Franchise are hired by, employed by, and under the sole supervision and control of an independently owned and operated SERVPRO® Franchise. SERVPRO® Franchise employees are not employed by, jointly employed by, agents of, or under the supervision or control of Servpro Franchisor, LLC, in any manner whatsoever.

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