Benefits:

401(k)
401(k) matching
Bonus based on performance
Company parties
Competitive salary
Dental insurance
Donation matching
Employee discounts
Health insurance
Help or transport service
Opportunity for advancement
Paid time off
Profit sharing
Relocation bonus
Signing bonus
Training & development
Tuition assistance
Vision insurance

Do you thrive on helping others through challenging situations? Don’t miss your chance to join our SERVPRO® Franchise as a new Administrative Assistant! In this role, you will make a meaningful impact every day as we strive to help our clients recover from fire and water damage, ensuring their properties feel "Like it never even happened."

We are looking for a detail-oriented, task-driven candidate who excels in high-pressure environments. If you enjoy meeting new people, have exceptional communication skills, and are adept at supervising others, this could be your ideal position. Self-motivated individuals with strong interpersonal skills will thrive in our dynamic work setting. Are you dependable and eager to consistently exceed expectations? If so, you might be our perfect hero!

Job Description:

You will perform essential office administrative tasks, including managing customer calls, job tracking, scheduling, and ensuring customer satisfaction. Basic accounting duties related to accounts receivable, accounts payable, payroll, and banking will also be part of your responsibilities. Additionally, you'll handle general office tasks such as drafting correspondence, filing, and creating reports.

Responsibilities:

Answer phones, provide exceptional customer service, and maintain a log of all calls.
Schedule jobs efficiently and ensure optimal crew utilization.
Keep staff updated on daily schedules and job statuses.
Maintain accurate job files with all required documentation.
Ensure information accurately reflects franchise capabilities and communicates relevant bulletins.

Key Responsibilities:

Organize and maintain easily accessible paperwork.
Schedule meetings and manage travel arrangements.
Handle all correspondence in a timely and accurate manner.
Reconcile payments and ensure timely commission processing.
Key Skills and Attributes:
Positive attitude with a proactive approach.
Excellent communication skills.
Highly detail-oriented with strong problem-solving abilities.
Proficient in Microsoft Office (Outlook, Word, Excel).
Strong organizational and time management skills.
Ability to build strong working relationships across diverse teams.
Quick learner with a drive to see tasks through to completion.

Experience:

2+ years of administrative or office-related experience.
High school diploma or GED required; Associate's or Bachelor's degree preferred.
Familiarity with software such as Xactimate and proprietary systems is a plus.

Join our team and be part of a dedicated group committed to making a difference in the lives of our customers. Apply today and help us restore hope and stability in our community!

Note: All employees of a SERVPRO® Franchise are hired by, employed by, and under the sole supervision of an independently owned and operated SERVPRO® Franchise.

Picture yourself here fulfilling your potential! Who is SERVPRO Team Wilson?

We are a family-owned and operated business that has been serving the restoration needs of our community for many years. As a family, we believe in the importance of hard work, dedication, and treating our clients and employees like members of our own family. These values have helped us become one of the most successful teams in the SERVPRO system, as we strive to exceed our client's expectations and provide our employees with a supportive and rewarding work environment. We take pride in our reputation for excellence and are committed to continuing to deliver the highest level of service to our clients.

All employees of a SERVPRO® Franchise are hired by, employed by, and under the sole supervision and control of an independently owned and operated SERVPRO® Franchise. SERVPRO® Franchise employees are not employed by, jointly employed by, agents of, or under the supervision or control of Servpro Franchisor, LLC, in any manner whatsoever.

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