Office Administrator
Pittsboro
Office Administrator
Full Time • Pittsboro
Replies within 24 hours
Benefits:
- 401(k)
- Health insurance
- Paid time off
Are you a proactive, impatient, and amiable communicator? Can you read people and situations effectively? Are you outgoing, empathetic, and intuitive? Do you enjoy having multiple plates spinning at one time and are comfortable working with low-risk projects and tasks? Can you take difficult situations, communicate effectively, and make a difference daily?
Then don’t miss your chance to join our SERVPRO franchise as the new Office Administrator and complete this 5-10 minute survey today!!
https://go.cultureindex.com/p/b6XAaDNZU8DJ
https://go.cultureindex.com/p/b6XAaDNZU8DJ
Servpro Team Starritt is a full-service restoration firm that specializes in commercial and residential work. We are highly trained professionals who perform water, fire, and mold restoration and cleaning services.
JOB DESCRIPTION
JOB DESCRIPTION
Understand/Manage the claims flow process – Water Mitigation, Reconstruction, Contents, and other Environmental work.
● Maintain all calendars and schedules
● Enter all new jobs into Workcenter, update information, create folders, and update the team.
● Manage data entry for each claim from the First Notice of Loss through to the completion of the job in Workcenter.
● Perform daily file updates with notes from PM, estimators, customer, and adjuster correspondence in Workcenter, dashboard, and any other 3rd party programs designated by ownership.
● Daily review of compliance tasks, and job status in Workcenter.
● Review job management reports and communicate to the team.
● Understanding of all company cycle times required for each job and phase communicating customer service issues and complaints, and documenting actions and resolution.
● Responsible for providing superior customer service through weekly customer check-ins, keeping updated log notes in WC, following up with customer needs/questions, taking calls, reviewing documents for completeness, and scheduling.
● General administrative work as necessary, including preparing reports and correspondence, reviewing correspondence, copying and filing documents, entering computer data, and preparing spreadsheets, etc.
● Maintains the confidentiality of company, client, and personnel information.
● Interpreting and enforcing company policies and procedures.
Compensation: $35,000.00 - $50,000.00 per year
It’s Not Just A Career. It’s A Calling.
At Servpro- Team Starritt we never stop looking for unstoppable talent. The real difference makers. We’re highly selective and extremely protective of our culture. If you join the Servpro Family, it’s our goal to make sure when friends, family and colleagues ask you where you work, it’s always preceded by, “I have the most incredible privilege every day to serve with my team at...”
We understand people don’t quit companies, they quit people. Simply put, we don’t hire talent to tell them what to do. We hire the best and the brightest, fit for their perfect role and career path, then empower them to raise the bar while having fun. We accept only those with a servant’s heart, on a quest to be better every day. Those with a desire to deliver for a greater good and to be part of
something bigger than themselves.
Since 2018, our ServPro franchise has been built on the principles of fast, friendly service, fair prices and quality workmanship. We’ve always vowed to treat our customers and employees fairly, truly understand them and listen to their needs and concerns. That’s what sets us apart from the rest. Some companies call it going the extra mile; we call it doing things the right way. The Servpro Way.
If you find that our words align with your professional vision, we hope you’ll take the next step. Find your calling below and apply today. It might be the most important and rewarding decision you’ll ever make.
At Servpro- Team Starritt we never stop looking for unstoppable talent. The real difference makers. We’re highly selective and extremely protective of our culture. If you join the Servpro Family, it’s our goal to make sure when friends, family and colleagues ask you where you work, it’s always preceded by, “I have the most incredible privilege every day to serve with my team at...”
We understand people don’t quit companies, they quit people. Simply put, we don’t hire talent to tell them what to do. We hire the best and the brightest, fit for their perfect role and career path, then empower them to raise the bar while having fun. We accept only those with a servant’s heart, on a quest to be better every day. Those with a desire to deliver for a greater good and to be part of
something bigger than themselves.
Since 2018, our ServPro franchise has been built on the principles of fast, friendly service, fair prices and quality workmanship. We’ve always vowed to treat our customers and employees fairly, truly understand them and listen to their needs and concerns. That’s what sets us apart from the rest. Some companies call it going the extra mile; we call it doing things the right way. The Servpro Way.
If you find that our words align with your professional vision, we hope you’ll take the next step. Find your calling below and apply today. It might be the most important and rewarding decision you’ll ever make.
All employees of a SERVPRO® Franchise are hired by, employed by, and under the sole supervision and control of an independently owned and operated SERVPRO® Franchise. SERVPRO® Franchise employees are not employed by, jointly employed by, agents of, or under the supervision or control of Servpro Franchisor, LLC, in any manner whatsoever.
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