Benefits:

401(k)
Bonus based on performance
Company car
Competitive salary

Looking for a career with a company that makes a difference? Apply Today!

SERVPRO Colorado Springs is an industry leading water, mold, and large loss fire restoration company. We are one of a select few members of the SERVPRO Global Disaster Recovery Team Program, singling us out as one the largest producers of commercial damage restoration in the country and worldwide.

We are NOW HIRING an Operations Manager to join our growing team. A great candidate for this role is someone with management/supervisory experience within the restoration, mitigation and or/ construction industry, and who has a demonstrated strong operational skill set.

Pay Rate: Salary $90,000- $100,000 + bonus opportunities.

Summary:

Manage production operations, ensuring jobs are completed according to SERVPRO production processes and procedures. Manage all aspects of Franchise production. Keep the Regional Operations Manager updated on production. Manage and improve customer satisfaction, including the resolution of customer complaints.
Manage daily activities of the operations team. Evaluate job estimates to make sure all services are captured accurately. Oversee and verify accuracy of job estimates, resulting in increased profit margin.
Ensure effective job scheduling of job, staff, vehicles, and equipment. Oversee completion of work orders. Confirm daily documentation of work, ensuring all files are accurate and complete.
Manage production staff, as necessary. Assume role of estimator, production manager, or construction project manager as needed. Develop and maintain a group of qualified subcontractors and material suppliers. Ensure complete customer satisfaction.
Provide training for teams on equipment, product and safety processes, (OSHA) and customer service.
Assist in the hiring and retention of production staff
Review and sign off on Estimate and Job Files.
Overall responsibility in making sure the facility runs smoothly, vehicles are in good working condition, product and inventory are well stocked and up to date.
This position will report directly to The Regional Operations Manager.

Qualifications:

10 years of increasingly responsible duties within the Restoration Industry
IICRC Certifications preferred
Supervisory experience required
Associates or Bachelor’s degree preferred
Proficient in delegation while maintaining control over branch
Aptitude in conflict management and business negotiations
Industry specific knowledge

Perks/Benefits:

Weekly pay
Paid IICRC certification and training
Company laptop, company phone, company credit card and vehicle
Office and Warehouse snacks and drinks
PTO, Sick Pay, Paid Holidays
Medical, Vison, Dental, Life Insurance
Working with one of SERVPRO’s largest and best franchises!

Each SERVPRO® Franchise is Independently Owned and Operated.

All employees of a SERVPRO Franchise are hired by, employed by, and under the sole supervision and control of an independently owned and operated SERVPRO Franchise. SERVPRO Franchise employees are not employed by, jointly employed by, agents of or under the supervision or control of SERVPRO Industries, LLC or SERVPRO Franchisor, LLC (the Franchisor), in any manner whatsoever. All Sample Forms provided by SERVPRO Industries to SERVPRO Franchises should be reviewed and approved by the Franchise’s attorney for compliance with Federal, State and Local laws. All Sample Forms are provided for informational purposes and SERVPRO Franchises may choose whether or not to use them.

Compensation: $90,000.00 - $100,000.00 per year

Picture yourself here fulfilling your potential.

At SERVPRO^®, you can make a positive difference in people’s lives each and every day! We’re seeking self-motivated, proactive, responsible, and service-oriented teammates to join us in our mission of helping customers in their greatest moments of need by repairing and restoring homes and businesses with an industry-leading level of service. With nearly 2,000 franchises all over the country, finding exciting and rewarding SERVPRO^® career opportunities near you is easy! We look forward to hearing from you.

All employees of a SERVPRO® Franchise are hired by, employed by, and under the sole supervision and control of an independently owned and operated SERVPRO® Franchise. SERVPRO® Franchise employees are not employed by, jointly employed by, agents of, or under the supervision or control of Servpro Franchisor, LLC, in any manner whatsoever.

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