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Restoration Production Manager Lebanon

Restoration Production Manager

Full Time • Lebanon
Benefits:
  • Bonus based on performance
  • Company car
  • Competitive salary
  • Dental insurance
  • Free uniforms
  • Health insurance
  • Paid time off
  • Training & development
  • Vision insurance
Job Summary: 
As the Restoration Production Manager at ServPro of Wilson County, you will play a crucial role in overseeing all aspects of restoration projects and managing our dedicated Production/Restoration crews. Your responsibilities will revolve around ensuring customer satisfaction, driving revenue growth, fostering profit growth, developing management talent, and nurturing staff development. This front-line management position empowers you to lead your team toward operational excellence. 

Primary Responsibilities: 
  • Customer and Client Management: 
    • Manage the overall customer experience and ensure customer satisfaction. 
    • Prioritize responses to potential customers. 
    • Develop project scopes and review estimates. 
    • Negotiate project scope and estimate approvals with customers and clients. 
  • Project Coordination and Oversight: 
    • Schedule crews and allocate resources for active projects. 
    • Coordinate and oversee restoration services with both in-house crews and subcontractors. 
    • Document and review job files to support services provided. 
    • Maintain effective communication with internal and external stakeholders. 
  • Financial and Personnel Management: 
    • Manage Production/Restoration expenses. 
    • Oversee equipment and materials (assets). 
    • Ensure adherence to safe work practices and risk management guidelines. 
    • Train and recruit Production/Restoration personnel. 
    • Continuously develop leadership and management skills, as well as restoration expertise. 
  • Additional Duties: 
    • Handle any other tasks required by the employer. 

Education and Experience Requirements: 
  • High School Diploma/GED required; associate or bachelor’s degree strongly preferred. 
  • Industry certifications are highly valued. 
  • Minimum of 3 years of experience in operations. 
  • At least 1 year of management or supervisory experience. 
  • Strong interpersonal, leadership, and management skills. 
  • Effective written and oral communication skills. 
  • Experience in cleaning, restoration, or construction is preferred. 
  
Physical and Work Environment Requirements: 
This management position involves occasional office work, but you will also be out in the field. Expect frequent jobsite visits, which may include: 
  • Ability to lift to 50 pounds independently. 
  • Occasional lifting of up to 100 pounds with assistance. 
  • Walking and standing for extended periods. 
  • Driving, sitting, and climbing. 

Working Hours and Travel: 
  • Full-time position: 7:30 a.m. – 5:00 p.m., Monday – Friday  
  • Long hours, evenings, and weekends may be required as needed. 
  • Rotating On-Call weekend and nights.
 
Compensation: $65,000.00 - $75,000.00 per year

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.





All employees of a SERVPRO® Franchise are hired by, employed by, and under the sole supervision and control of an independently owned and operated SERVPRO® Franchise. SERVPRO® Franchise employees are not employed by, jointly employed by, agents of, or under the supervision or control of Servpro Franchisor, LLC, in any manner whatsoever.

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U.S. Equal Opportunity Employment Information (Completion is voluntary)

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

You are being given the opportunity to provide the following information in order to help us comply with federal and state Equal Employment Opportunity/Affirmative Action record keeping, reporting, and other legal requirements.

Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiring process or thereafter. Any information that you do provide will be recorded and maintained in a confidential file.

If you believe you belong to any of the categories of protected veterans listed below, please indicate by making the appropriate selection. As a government contractor subject to Vietnam Era Veterans Readjustment Assistance Act (VEVRAA), we request this information in order to measure the effectiveness of the outreach and positive recruitment efforts we undertake pursuant to VEVRAA. Classification of protected categories is as follows:

A "disabled veteran" is one of the following: a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or a person who was discharged or released from active duty because of a service-connected disability.

A "recently separated veteran" means any veteran during the three-year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service.

An "active duty wartime or campaign badge veteran" means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense.

An "Armed forces service medal veteran" means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985.

WHY CONSIDER A CAREER WITH SERVPRO?

Career Development
Service to the Community
Being Part of a Team
Stability & Growth