Job description
- Manage daily operations pertaining to cleaning staff in all franchise locations and keep in communication with Scheduler and Operations Managers at each location
- Generate estimates and scopes
- Oversee packouts in all franchise locations
- Photo inventory customer’s contents including accurate documentation of pre-existing damage
- Packing/unpacking customer personal belongings, loading/unloading box trucks
- Pad wrapping furniture and larger items
- Vaulting customer contents
- Work in Contents Track within Xactimate
- Large loss response responsibilities
- Other duties as assigned
- Experience with insurance related claims regarding packout, contents and storage
- Effective written and oral communication
- Have a valid driver’s license with a good driving record
- Ability to remain calm and professional during tense or stressful situations
- Excellent organizational skills and strong attention to detail
- Capability to work in a fast-paced, team-oriented office environment
- Proficiency in Microsoft Office (i.e., Outlook, Word, Excel)
- Ability to successfully pass a background check
- Previous experience with cleaning or restoration
- Ability to multi-task
- Minimum of high school diploma or equivalent
- Ability to lift a minimum of 50 pounds regularly, occasionally up to 100 pounds with assistance
- Ability to climb ladders, work at ceiling heights, work in tight spaces (e.g., crawl spaces, attics)
- Ability to repetitively push/pull/lift/carry objects
- Ability to work with/around cleaning agents
- Ability to wear a respirator for their safety due to potentially being exposed to fumes or airborne particles
- The person in this role will typically work Monday to Friday from 7:30 a.m. to 5:00 p.m., committing to a total of 45 hours per week.
- This role involves a willingness to work extended hours, including evenings and weekends, as required.
- Travel is required and is primarily local.
- However, some out-of-area and overnight travel may be expected.
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
Picture yourself here fulfilling your potential.
At SERVPRO®, you can make a positive difference in people’s lives each and every day! We’re seeking self-motivated, proactive, responsible, and service-oriented teammates to join us in our mission of helping customers in their greatest moments of need by repairing and restoring homes and businesses with an industry-leading level of service. With nearly 2,000 franchises all over the country, finding exciting and rewarding SERVPRO® career opportunities near you is easy! We look forward to hearing from you.
All employees of a SERVPRO® Franchise are hired by, employed by, and under the sole supervision and control of an independently owned and operated SERVPRO® Franchise. SERVPRO® Franchise employees are not employed by, jointly employed by, agents of, or under the supervision or control of Servpro Franchisor, LLC, in any manner whatsoever.
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