Job Responsibilities:

Answer phones, provide customer service, and Work in progress database
Scheduling of estimates and jobs
Intake of new customer information and entering it into database
Maintain all the job file documentation
Maintain job file communications
Process customer payments
Audits and uploads of Insurance key account clients
Accounts Receivable (A/R)/ Collections
Communication with Field Crew Members
Scanning/ Filing
Handle recurring and unique tasks, as necessary

Skills and Qualifications:

Must be reliable and punctual
Detail oriented
Strong computer skills
Ability to problem solve and take initiative
Organized
Experience in QBO
Able to manage time efficiently and complete tasks on a daily basis
Knowledgeable of Microsoft programs, able to learn quickly and train on our database system.
Exceptional customer service skills
Able to prioritize tasks
Must have good interpersonal communication skills

Compensation: $23.00 - $25.00 per hour

Picture yourself here fulfilling your potential.

At SERVPRO^®, you can make a positive difference in people’s lives each and every day! We’re seeking self-motivated, proactive, responsible, and service-oriented teammates to join us in our mission of helping customers in their greatest moments of need by repairing and restoring homes and businesses with an industry-leading level of service. With nearly 2,000 franchises all over the country, finding exciting and rewarding SERVPRO^® career opportunities near you is easy! We look forward to hearing from you.

All employees of a SERVPRO® Franchise are hired by, employed by, and under the sole supervision and control of an independently owned and operated SERVPRO® Franchise. SERVPRO® Franchise employees are not employed by, jointly employed by, agents of, or under the supervision or control of Servpro Franchisor, LLC, in any manner whatsoever.

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