Restoration Crew Supervisor
Full Time • Fort Worth
SERVPRO® of North Fort Worth
Position: Restoration Crew Supervisor
Compensation: $20 to $24 per hour PLUS Benefits, Bonuses & Overtime
Join Our Rapidly Growing Franchise!
Our location has recently expanded into 4 new territories. We are looking for hardworking, customer-service oriented candidates who have proven skills in coordinating and performing work activities on restoration projects to successfully fulfill service needs and facilitate a positive customer experience.
This full-time position oversees the services provided and manages the daily activities. The Restoration Crew Supervisor position has the primary interaction with customers and is critical to ensuring customer satisfaction and managing job specific profitability.
What You’ll Do:
-Explain process and answer customer questions, as needed.
-Monitor, communicate, and respond to customer needs/concerns.
-Communicate clear expectations to Production Technicians and supervise their activities.
-Perform production processes as scheduled and ensure quality control.
-Identify safety hazards, communicate, & establish control measures to ensure the safety of
occupants & workers.
occupants & workers.
-Manage job file documentation to ensure complete and accurate project details.
-Manage assets by protecting and using equipment and materials properly.
-Respond to water damage and fire damage cleanups 24/7
-On call after hours and weekends for emergency projects
-Respond to water damage and fire damage cleanups 24/7
-On call after hours and weekends for emergency projects
-Ensure production processes following SERVPRO® production guidelines per work order
What We’re Looking For:
-Experience in cleaning and restoration
-Previous supervisory experience preferred
-Effective written and oral communication w/basic math and computer skills
-Familiar with business-related computer/iPad technologies and software like Microsoft Office
-Works to exceed expectations 100% of the time
-Challenges themselves and those around them to always be better
-Works well in a team environment
-Brings a positive “can-do” attitude to work each day
Other Requirements:
-Valid Driver’s License
-Must meet SERVPRO® hiring requirements
-WRT certifications (Required) and other IICRC certifications (Preferred)
-Capable of lifting/push/pull/carry up to 50 pounds regularly and occasionally
up to 100 pounds with assistance
-Climb ladders, work at ceiling heights, work in tight spaces (e.g., crawls spaces, attics)
-Climb ladders, work at ceiling heights, work in tight spaces (e.g., crawls spaces, attics)
-Able to sit/stand/walk for prolonged periods of time
-Experience working with/around cleaning products/chemicals
-Ability to travel locally and out of state when necessary
What We Offer:
-Medical/dental/vision insurance – company contributes a fixed amount per month
-Paid holidays
-Paid time off (after 1 year)
-Career progression
-Professional development
Schedule:
-Monday to Friday
-On call
-Holidays
-Overtime
-Weekends
-Monday to Friday
-On call
-Holidays
-Overtime
-Weekends
SERVPRO® is a national restoration contractor with over 2,000 franchises that provides water and fire damage mitigation, restoration, janitorial, make-ready, general cleaning, reconstruction, and many other commercial services. The breadth of potential services provided is only limited by the needs of the local market.
Current employees of Servpro franchisees: Employer will be contacted.
Compensation: $20.00 - $24.00 per hour
Picture yourself here fulfilling your potential.
At SERVPRO®, you can make a positive difference in people’s lives each and every day! We’re seeking self-motivated, proactive, responsible, and service-oriented teammates to join us in our mission of helping customers in their greatest moments of need by repairing and restoring homes and businesses with an industry-leading level of service. With nearly 2,000 franchises all over the country, finding exciting and rewarding SERVPRO® career opportunities near you is easy! We look forward to hearing from you.
All employees of a SERVPRO® Franchise are hired by, employed by, and under the sole supervision and control of an independently owned and operated SERVPRO® Franchise. SERVPRO® Franchise employees are not employed by, jointly employed by, agents of, or under the supervision or control of Servpro Franchisor, LLC, in any manner whatsoever.
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Career Development
At SERVPRO of North Fort Worth we provide our employees with a competitive pay rate and the tools necessary to learn and grow. Our location has recently expanded into four new territories and this new growth brings many opportunities for advancement.
Service to the Community
SERVPRO of North Fort Worth is a proud member of the Fort Worth community. We love helping people through difficult situations and we believe in making a difference each and every day. Our team of highly trained restoration specialists provide top-notch customer service and have a sincere drive toward the goal of making fire and water damage "Like it never even happened!"
Being Part of a Team
Our team is comprised of servant leaders whose core value is DO THE RIGHT THING, THE RIGHT WAY. No matter the experience level or position, our employees work together and understand that the team's success is their own success.