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Position Overview:

Senior Water Damage Restoration Specialist

Who we are:

ServiceMaster of Greater Pittsburgh is one of the area’s oldest and most respected “Specialty cleaning property damage restoration and repair firms”. For over 42 years we have delivered customer pleasing, award-winning service that has resulted in continued growth in revenue, customer service and staff performance. We are in Oakmont but service the Western Pennsylvania area and beyond. We are a family-like business that focuses on the outstanding customer experience that our customers enjoy, delivery of the required performance our insurance partners require as well as enhancing the lives of our employees and service partners.

What we do:

Through our 4 service divisions we provide retail specialty services to residential and commercial clients; emergency water, fire and smoke restoration to a wide variety of clients local and regional, we provide complete repair and reconstruction services as well as environmental and hurricane and national response to catastrophic events.

We provide highly sought after specialty cleaning and property restoration services to a wide range of customers who have come to respect the ServiceMaster of Greater Pittsburgh brand. We are a leading franchisee in the ServiceMaster network that has allowed us to service customers nationwide.

We provide emergency property restoration and reconstruction services to residential, commercial, and institutional clients in the western Pennsylvania area and beyond. Our service teams operate in a similar manner to a hospital emergency room in providing a wide variety of services to damaged or injured property in an emergency. Our customers are leading insurance companies, property management companies as well as local hospitals, colleges and venues. Our staff provides expert guidance to those who experience unplanned and unexpected property damage. We provide expert drying of buildings after flooding and water damage, detailed cleaning, sanitizing and deodorization after fire and smoke damage as well as comprehensive repair and reconstruction services. We are "The Best Call to Make in the Worst Situation”!

General Description of Job Duties:

Working supervisory position responsible for full charge execution of drying strategies for buildings damaged by water from various sources.
Will lead a team to carefully remove damaged building materials and install advanced drying equipment to dry the buildings.
Follow IICRC guidelines in addition to company processes to help homes and businesses to recover from water damage events
Use advanced technology to document conditions on job sites to verify the completeness of the project
Make independent decisions regarding adjustments to the drying plans, selective demolition activities and team member assignments
Communicate and co ordinate with all stake holders on the project including property owners, insurance representatives and company file managers
Manage the customer experience throughout the duration of the project with the goal to provide customer experiences that result in positive reviews for you and your team
Be capable of working on residential and light commercial water projects as leader or part of a team or independently as situation requires.
Participate in company 24 hour on call program for 1 week out of 4 along with other members of your on-call team.
Be a constant learner using company learning and career development programs to enhance your performance and skill set.

What you will enjoy when working here:

An opportunity to work as part of a team that delivers much needed services and products to homes and businesses that have undergone property damages as result of fire, flood and storms
An opportunity to grow and make a strong contribution to a growing company while fulfilling your personal needs
Competitive compensation based on experience.
Healthcare benefits
401k with company matching contribution.
Paid time off program
Paid Holidays
Monthly performance-based incentives.
Industry and professional training opportunities
Company paid life insurance, short and long-term disability coverage
Family caring atmosphere

Skills and Requirements

Current IICRC WRT and ASD certifications
Insurable Pennsylvania Driver’s License
3-5 years related work experience.
Understanding of building and construction assemblies
Willing to lead and be accountable for assigned projects results.
Ability to use smart phone aps for job related duties and functions.
Able to use technology including digital cameras, email, text messages and use industry job management software
Experience with industry software including MICA.

Preferred Skills

Restoration management and supervision experience
Experience with industry software programs including Dash, Xactamate and Symbility
AMRT and Mold Remediation certifications
Restoration sales and estimating experience.
Experience leading teams on large projects.
Willingness to travel out of town for Regional and National Cat work.

Physical Demands and Working Conditions.

Ability to lift and carry up to 75-100lbs.
Ability to stoop, crawl and stand for extended periods of time
Ability to work in a variety of climate and environmental conditions.
Willingness and ability to wear and use required PPE during work shifts
Willingness to work extended shifts and on call after hours shifts when part of the 24 hour on-call program
Ability to climb step ladder to work at 10 ft or extension ladder to 24 ft
Ability to work with power tools and other specialty equipment of the industry.

Compensation: $60,000.00 - $70,000.00 per year

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

Built on a foundation of great brands and employees with a passion for service, our vision is to be the leading provider of essential services through empowered people, world-class customer service and convenient access. By joining ServiceMaster, you'll be part of a talented network of employees with a shared vision.

Our environment is a diverse community where successful people work together to achieve common goals.

This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to The ServiceMaster Company, LLC.

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Our customers require criminal background checks, a valid insurable Pennsylvania Driver's License as well as a drug screening test. Will you have any issues with this?*

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U.S. Equal Opportunity Employment Information (Completion is voluntary)

You are being given the opportunity to provide the following information in order to help us comply with federal and state Equal Employment Opportunity/Affirmative Action record keeping, reporting, and other legal requirements.

Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiring process or thereafter. Any information that you do provide will be recorded and maintained in a confidential file.

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Veteran Status

If you believe you belong to any of the categories of protected veterans listed below, please indicate by making the appropriate selection. As a government contractor subject to Vietnam Era Veterans Readjustment Assistance Act (VEVRAA), we request this information in order to measure the effectiveness of the outreach and positive recruitment efforts we undertake pursuant to VEVRAA. Classification of protected categories is as follows:

A "disabled veteran" is one of the following: a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or a person who was discharged or released from active duty because of a service-connected disability.

A "recently separated veteran" means any veteran during the three-year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service.

An "active duty wartime or campaign badge veteran" means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense.

An "Armed forces service medal veteran" means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985.

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Senior Water Damage Restoration Specialist

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